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Cerner HealtheIntent

Score4.5 out of 10

8 Reviews and Ratings

What is Cerner HealtheIntent?

Cerner offers their population health management software platform, HealtheIntent, their cloud-based data reconciliation and population stratification platform to provide a comprehensive population health management solution.

Categories & Use Cases

If you want reliably, Cerner HealtheIntent is a good choice

Pros

  • Reliability means Cerner HealtheIntent hardly ever goes down
  • Cerner HealtheIntent can be customized for our business needs
  • We have our own Cerner HealtheIntent server instead of using the cloud

Cons

  • Cerner HealtheIntent needs to be more end-user friendly
  • Cerner HealtheIntent needs to have a cloud-based option

Return on Investment

  • Cerner HealtheIntent has paid for itself many times over
  • The cost for renewal for Cerner HealtheIntent every year isn't cheap

Alternatives Considered

athenaClinicals and Epic EpicCare EMR

Other Software Used

athenaClinicals, ServiceNow IT Operations Management, Nuance Dragon Speech Recognition

HealtheIntent is new but it will be big portion of the Cerner solution

Pros

  • First of all and not arguably, it is well integrated with Cerner EMR. All the data elements in the Millennium database that are the core of Cerner EMR database are straightforwardly imported into HealtheIntent. In addition, if you have already been running Table based reports but need to migrate to HealtheIntent, it is very straightforward.
  • HealtheIntent runs upon a web-based toolkit. It is easy to access the data, reports, and configuration. There are not very much details in the web tools but it has a minimum of functions sets that are needed for managing clinical data for the purpose of analysis and reporting.
  • Support from Cerner is good to understand this new platform and utilize it in a practical manner. There is an online community (uCern) that has active discussions around HealtheIntent, the user can find answers quite fast and easily from there.

Cons

  • Metadata management in HealtheIntent should be improved. For example, we could find similar looking data sources (for example, diagnosis tables with similar names) but it was hard to distinguish and know which one is the one in production. It was because several data stewards loaded the same table with a different purpose (with similar tables names). And HealtheIntent doesn't have a metadata "for a test" or "for development", which makes hard to manage versions of one data source.
  • To run a SQL in HealtheIntent, there is a time limit of only 10 minutes. Also, there is no delicate configuration of query execution. It may not need a lot of functions like Toad or SQL developer, but what HealtheIntent provides is very limited.
  • Similar to the one above, HealtheIntent may need better metadata management for users. It is hard to find a table that I need, even to find out the existence of the table. Basic statistics like the size of a table, # of rows may be helpful for users.

Return on Investment

  • ROI may be depending on the contract. But even if an organization is spending the same money for either homegrown analytics or HealtheIntent, HealtheIntent provides more agility of project or cost spending. If you don't like it you can discontinue anytime.
  • The negative one is, HealtheIntent is a new product in Cerner and at this point, it may not be capable of everything like homegrown analytics. The question would be the future of HealtheIntent and will be able to cover what you need soon.
  • If an organization is pursuing a standard, generic analytics and reporting (such as the combination of Oracle and Tableau), HealtheIntent is great. If not (for example, running R and d3.js for specific cases), the cost of migration to HealtheIntent will skyrocket.

Alternatives Considered

Oracle Data Warehouse and Tableau Server

Other Software Used

Tableau Server, Oracle Data Warehouse