Insights from Cisco Spaces Reviewers
Based on 11 verified reviews published in the last 18 months
Please describe the insights your organization has gained about customer or employee behavior from location-based services. How have these insights influenced how you interact with your customers, employees, or visitors?
11 answeredThis report synthesizes 11 recent reviews to understand how location-based services provide insights on customer and employee behavior. Reviewers highlight the platform's ability to provide real-time insights into behavior, with 4 of 11 reviewers mentioning this aspect. These insights influence how organizations interact with customers and employees, enabling adjustments to processes and personalized promotions. Additionally, 2 of 11 reviewers note improvements in office WiFi management and space occupancy monitoring as benefits derived from these services. The ability to understand building occupancy patterns and adjust backend processes to influence behavior are key themes, although the limited review sample size warrants caution in generalizing these findings.
Insights on customer/employee behavior
4 mentionsA significant benefit reported is the gain in real-time insights into customer and employee behavior, mentioned by 4 of…
A significant benefit reported is the gain in real-time insights into customer and employee behavior, mentioned by 4 of 11 reviewers. These insights allow organizations to understand how spaces are used and to adjust processes to influence behavior. Furthermore, businesses can tailor product or service promotions based on observed behavior patterns.
Office WiFi and space occupancy
2 mentionsTwo of 11 reviewers cite improvements in office WiFi management and monitoring of space occupancy as positive outcomes.…
Two of 11 reviewers cite improvements in office WiFi management and monitoring of space occupancy as positive outcomes. They obtained a better understanding of how the building is occupied, which can inform space management strategies.
What other Cisco and/or partner products and applications have you integrated with Cisco Spaces?
11 answeredThis analysis of 11 recent reviews explores integrations with Cisco Spaces. Reviewers most frequently mentioned integrations with Cisco Meraki and Cisco Catalyst Center, each cited by 2 of 11 reviewers. These integrations appear to enhance the functionality and management capabilities of Cisco Spaces. Given the small sample size, these findings should be considered indicative rather than definitive.
Cisco Meraki Integration
2 mentionsTwo of 11 reviewers mentioned integrating Cisco Spaces with Cisco Meraki products. These integrations include Cisco Mer…
Two of 11 reviewers mentioned integrating Cisco Spaces with Cisco Meraki products. These integrations include Cisco Meraki MR Wireless Access Points and Cisco Meraki MV, suggesting a focus on wireless and video solutions. Reviewers also cited integration with the Cisco Meraki Dashboard, which likely streamlines network management.
Cisco Catalyst Center
2 mentionsTwo of 11 reviewers cited integrations with Cisco Catalyst Center. These integrations, which also included Cisco Cataly…
Two of 11 reviewers cited integrations with Cisco Catalyst Center. These integrations, which also included Cisco Catalyst 9800 Series Wireless Controllers, suggest a focus on network management and control. One reviewer mentioned STANLEY Visitor Management alongside Cisco Catalyst Center, indicating potential applications in visitor tracking and security.
What positive or negative impact (i.e. Return on Investment or ROI) has Cisco Spaces had on your overall business objectives?
11 answeredThis analysis synthesizes 11 recent reviews to assess the return on investment (ROI) of Cisco Spaces. Reviewers primarily highlighted positive impacts on business objectives, particularly regarding efficiency gains and space optimization. Three of the 11 reviewers (27%) specifically mentioned increased efficiency as a significant benefit, citing the ability to locate equipment and staff quickly. Additionally, 2 of 11 reviewers (18%) noted the platform's value in optimizing office space, leading to cost reduction by replacing third-party tools and better understanding office occupancy. While the review set is small, the focus on tangible benefits like cost savings and improved resource allocation suggests a perceived positive ROI from Cisco Spaces.
Increased Efficiency
3 mentionsApproximately 27% of reviewers (3 of 11) cited increased efficiency as a positive impact of Cisco Spaces on their busin…
Approximately 27% of reviewers (3 of 11) cited increased efficiency as a positive impact of Cisco Spaces on their business objectives. Reviewers appreciate the platform's ability to facilitate the timely location of medical equipment and staff, leading to streamlined operations. One reviewer stated that the platform provides data that they had "ever dreamed of".
Optimize Office Space
2 mentionsAbout 18% of reviewers (2 of 11) mentioned that Cisco Spaces helps optimize office space. Reviewers find value in the f…
About 18% of reviewers (2 of 11) mentioned that Cisco Spaces helps optimize office space. Reviewers find value in the floor occupancy data provided by the platform, which can lead to cost savings by reducing reliance on third-party tools. They are able to optimize office space.
Besides Cisco Spaces, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?
11 answeredThis analysis synthesizes 11 recent product reviews to identify software regularly used alongside Cisco Spaces. Reviewers most frequently mentioned Cisco Catalyst Center (3 of 11 reviews) and Cisco Meraki Dashboard (2 of 11 reviews). Due to the small sample size, these findings should be considered indicative rather than definitive.
Cisco Catalyst Center
3 mentionsCisco Catalyst Center was mentioned by 3 of 11 reviewers. However, the reviews do not provide specific details on the c…
Cisco Catalyst Center was mentioned by 3 of 11 reviewers. However, the reviews do not provide specific details on the context or sentiment of these mentions, so it is difficult to draw conclusions about user experiences with this software.
Cisco Meraki Dashboard
2 mentionsCisco Meraki Dashboard was mentioned by 2 of 11 reviewers. Similar to Cisco Catalyst Center, the limited information av…
Cisco Meraki Dashboard was mentioned by 2 of 11 reviewers. Similar to Cisco Catalyst Center, the limited information available prevents a comprehensive understanding of how reviewers perceive this software in conjunction with Cisco Spaces.
Describe how you use Cisco Spaces in your organization. What are the business problems the product addresses and what is the scope of your use case?
11 answeredThis report synthesizes 11 recent reviews to understand how organizations are using Cisco Spaces and the business problems it addresses. Reviewers most frequently mention using Cisco Spaces for meeting room management (5 of 11 reviews) and location tracking (4 of 11 reviews). Meeting room management includes providing end-users visibility on building layouts and availability, as well as providing insights to real estate management teams. Location tracking involves locating endpoints, fixed assets, and helping both in-person students and remote workers find classrooms or workspaces. The reviews suggest that Cisco Spaces is being leveraged to improve space utilization, enhance employee experience, and provide data-driven insights for real estate management.
Meeting room management
5 mentionsA significant portion of reviewers, 5 out of 11, highlight the benefits of using Cisco Spaces for meeting room manageme…
A significant portion of reviewers, 5 out of 11, highlight the benefits of using Cisco Spaces for meeting room management. They appreciate the tool's ability to provide visibility on meeting room availability and occupancy, allowing employees to find rooms more efficiently. Additionally, Cisco Spaces offers insights into environmental factors like temperature and CO2 levels, which aids in monitoring and maintaining optimal conditions.
Location tracking and services
4 mentionsFour of the 11 reviewers use Cisco Spaces for location tracking and related services. This includes tracking endpoints,…
Four of the 11 reviewers use Cisco Spaces for location tracking and related services. This includes tracking endpoints, FRID tags, and fixed assets like laptops. Reviewers also find it useful for helping students and remote workers locate classrooms and workspaces, respectively, thereby improving the overall space experience.
Please provide some detailed examples of areas where Cisco Spaces has room for improvement.
11 answeredThis analysis of 11 recent Cisco Spaces reviews identifies areas where users see room for improvement. A key area of concern revolves around integrations, with 3 reviewers mentioning the need for more streamlined integrations with Meraki, ThousandEyes, and Webex. Two reviewers specifically cited the need for better integration with building management systems. Given the small sample size, these findings represent initial indications rather than definitive conclusions.
Meraki integration
3 mentionsThree of the 11 reviewers expressed a desire for better integration with Meraki products. These reviewers specifically…
Three of the 11 reviewers expressed a desire for better integration with Meraki products. These reviewers specifically mentioned a need for full compatibility and more streamlined integration processes. This suggests that tighter integration with Meraki could enhance the overall user experience for those leveraging both platforms.
Integration improvements
2 mentionsTwo reviewers mentioned the need for improved integration with building management systems (BMS). These reviewers sugge…
Two reviewers mentioned the need for improved integration with building management systems (BMS). These reviewers suggest that deeper integration into building infrastructure would be a valuable enhancement. This could potentially streamline operations and provide a more unified management experience.