TrustRadius Insights for Contentstack are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Customization and Flexibility: Users have appreciated the platform's easy customization and flexibility, allowing them to tailor applications to specific business needs without constraints. This feature has empowered users to create tailored solutions that align closely with their unique requirements.
Support from Customer Success Manager: Many users have highlighted the great support they receive from the Customer Success Manager, indicating a high level of assistance and guidance provided. The personalized support has been instrumental in helping users navigate challenges effectively and maximize the platform's potential.
App Marketplace Variety: The extensive App Marketplace has been valued by users for offering a wide range of additional functionalities and integrations. With a diverse selection available, users can easily enhance their applications with various tools and integrations to optimize performance.
Contentstack is used as our headless CMS platform for e-commerce sites.
Pros
Easy to customize, flexible platform
Great support from Customer Success Manager
Extensive App Marketplace
Cons
Localization/translation management within the system is difficult/manual
Bulk functionality is sometimes limited (i.e. only 20 entry publishes at a time, bulk export/import)
Likelihood to Recommend
Contentstack is great for building flexible marketing-focused stories and landing pages without developer needs (post-setup). As an e-commerce platform out of the box, it requires some thoughtful customization and is easy to create webs of references or otherwise messy data structures.
We use Contentstack to run all composable media for our site - it's our main CMS and works in partnership with our headless UI solution. All content and editable messaging are run through Contenstack to show up on our site. A key component of our business is updated messaging to keep up with seasonal and market trends. We needed a solution that allows for quick, ad hoc, but still controlled content updates that we could get a large amount of the team to use. It's been incredibly helpful for us to make sure our site is always changing and up-to-date.
Pros
Extremely flexible to our needs, meets all use cases.
Easy to use, UI is very intuitive.
Easy for the whole team to manage content.
Support is helpful and responsive.
Cons
Mobile responsiveness, it's hard to edit content on the go.
More customization of display options, specifically for columns available to filter view entries.
Likelihood to Recommend
We've used Contentstack to great effect as our headless CMS. We have it connected to our custom UI, and it allows us to update content basically in real-time, with updates reflecting on the site within seconds. It's incredibly effective at allowing us to democratize content generation - we have team members from product, e-commerce, and marketing teams all simultaneously managing different types of content without conflict or issues. It's so flexible that we've never run into a use case that we can't build for.