All My Devices in One Place
Rating: 8 out of 10
IncentivizedUse Cases and Deployment Scope
I use XiO to manage 145 devices that we have on our network around the world. I manage our AM-200, AM-300, AM-3200, AM-3200-WF, and Mercury devices. XiO allows me to see what devices are off-line so I can troubleshoot for issues before the customer discovers a problem. I can manage different group settings by their locations. And I can schedule recurring nightly reboots and firmware updates when it is convenient for me.
Pros
- Scheduled re-boots and updates
- I like the way the hierarchy can be set up
- individually customizable group settings within the hierarchy
- I like the capability of setting up background images for brand promotion or employee information
Cons
- I would like the option to choose IP addresses as one of the viewable columns when looking at/sorting through all your available devices.
- It would be nice to be able to link the IP address listed directly to their devices.
- Sometime trying to reboot a device in XiO does not work for me and I need to go directly to the device's admin page.
Likelihood to Recommend
XiO is definitely well suited for applications like ours where we have a large number of devices to manage. I like being able to see all my devices and locations in one place. It is very helpful to see if any devices are offline each morning and be able to troubleshoot before any customers realize there is a problem.
JJ
Jill Jung
Conference Room Tech Specialist/IT Support in Information Technology at UL Solutions (10,001+ employees)
Vetted Review
3 years of experience