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Dotloop

Score5.7 out of 10

22 Reviews and Ratings

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What is Dotloop?

Dotloop is presented by the vendor as an all-in-one real estate transaction management solution that gives brokers and teams full visibility into their business and empowers agents to close deals. It is now a property of Zillow (acquired 2015).

Categories & Use Cases

Reviews

What users are saying about Dotloop.
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Big Mistake!

Verified User
Executive in Sales (11-50 employees employees)

Use Cases and Deployment Scope

We acquired Dotloop as a real estate transaction management support . The idea was to be able to write offers, listings, and communicate with all parties within one platform. In this industry there are many moving parts - Realtors, assistants, escrow, title, clients, mortgage, etc. that you need to communicate with so a really good to streamline things is vital. In addition, there is lots of compliance involved so having dynamic workflows and cadences is very important.

Pros

  • Customer Service Reps are very nice!
  • It’s online so that helps!
  • It’s mainly “ready to use” with the exception of watching some tutorials to learn the system.

Cons

  • Have more MLS Partnerships
  • Not crashing when there are many users
  • Management response is non-existent

Return on Investment

  • Unable to use the software because specific functionalities did not work with our MLS. So it impacted us in a way that we need to go back to our old software.
  • Spent thousands and it did not do what it needed to do. So it was a negative ROI.
  • I wrote tons of email, made lots of calls, sent too many texts and my issue wasn’t resolved.

Usability

Dotloop is AMAZING! MUST TRY FOR REAL ESTATE PROFESSIONALS.

Incentivized
Luke Mansell
Marketing Coordinator in Marketing at Town & Mountain Realty (11-50 employees employees)

Use Cases and Deployment Scope

Dotloop helps all of our staff members stay organized and provides folders for each property and sale. In Real Estate, it is so easy to become disorganized and lose a paper, and it gets extremely tiring to print out paperwork for contracts and day-to-day documents. Dotloop provides an organized way to keep all documents pertaining to a particular property together and send contracts and documents over to clients and other parties of the transaction for signatures in just seconds. Genius program!

Pros

  • Organization
  • Clear and easy to use.
  • Easy for clients to grasp.
  • Keeps everyone “in the loop”.

Cons

  • Sometimes loops and folders can disappear or be hidden.

Most Important Features

  • Organization
  • Digital capabilities.
  • Paperless and digital contacts.

Return on Investment

  • Dotloop is accessible by managers and brokers in charge of reviewing.
  • Dotloop has a great support system to turn to when problems may arise (not frequent).

Alternatives Considered

DocuSign

Dotloop has everything that we need all wrapped up

Incentivized
Jan Ponzio
Accounting Manager in Corporate at Ivester Jackson Coastal (51-200 employees employees)

Use Cases and Deployment Scope

We are a real estate company and use it for every transaction. We also use it to keep all our employee documents per office.

Pros

  • Ease of keeping loops together.
  • Lots of options for searching for the loop you need.
  • We have all five of our offices together so that it is easy to switch back and forth.

Cons

  • When going back to the previous page, it shouldn't completely reset.

Most Important Features

  • Keeping everyone together and organized.

Return on Investment

  • Again just easier to keep all of the transactions together.

Other Software Used

QuickBooks Online, Canopy, Adobe Acrobat

Dotloop makes work easier for REALTORS and eliminates the paper trail electronically

Incentivized
Jeff RaynoView profile
Realtor in Sales at Realtor at Weichert, Realtors Stanford and Company (11-50 employees employees)

Use Cases and Deployment Scope

Every time we buy or sell a house we enter the data into Dotloop. It is a way to digitize documents and share them with trusted partners and the people involved on the other side of a transaction. This helps alleviate the problem of having to store paper documents, and still being compliant, and it makes the recovery of those documents quite easy.

Pros

  • Saves Data in an organized fashion.
  • Ease of transferring documents.
  • Is easily integrated into the MLS index and inventory of properties.

Cons

  • Sometimes the program freezes as it updates an upload.
  • I wish it would notify users of a pending document via text to create urgency.
  • I wish it would accept jpg instead of just pdf.

Most Important Features

  • Organization
  • Storage
  • Ease of use - onboarding is fairly quick

Return on Investment

  • Makes work quicker
  • Encourages communication
  • Creates accountability with the task checklist

Other Software Used

Google Analytics, Zillow Premier Agent, CoreLogic Matrix

Dotloop is a great program and is always improving

Incentivized
Amelia HallView profile
Company Manager in Corporate at RE/MAX by the Lake (11-50 employees employees)

Pros

  • Signature verifications - doesn't allow multiple users for the same email
  • Workflows - keeps the flow of the transaction well, and allows for remote communication between office and agent

Cons

  • Workflows - they could be more customizable, and effective immediately instead of new loops only
  • Reports - this could be MUCH more expanded; including client reports, broken down by agents, clients, new by date, etc.

Return on Investment

  • Great at allowing our management to see what is going on within the office
  • Great at quality and compliance with the submit for review function

Other Software Used

QuickBooks Online, 8x8 X Series (Formerly Virtual Office), Google Classroom