QuickBooks Desktop is mentioned by 12% (3 of 25) of reviewers. These reviewers cite different versions of the software, suggesting familiarity with the QuickBooks ecosystem. The mentions indicate that QuickBooks Desktop is a known alternative or previous solution for some e-automate users.

QuickBooks Online is mentioned by 8% (2 of 25) of reviewers. These mentions, alongside QuickBooks Desktop, suggest that reviewers are evaluating cloud-based versus desktop solutions for their business needs. The references to specific versions like 'QuickBooks Online Advanced' show a degree of familiarity with the product's features.

A significant portion of reviewers, 36% (9 of 25), report that having a single system improves efficiency and saves time. Reviewers appreciate the reduction in data entry, elimination of data duplication, and streamlined processes. The system's ability to consolidate information in one place is seen as key to managing accounts effectively and enhancing overall productivity.

20% (5 of 25) of reviewers emphasize that a unified system enhances visibility and control over various processes. This includes better oversight for management, improved reporting, and the ability to fine-tune sales cycle processes. Reviewers value having all information in one location, which supports efficient operations and accurate data tracking.

16% (4 of 25) of reviewers express that the single system has a positive overall impact on their business. They find it beneficial for simplifying work, improving business operations, and boosting productivity. These reviewers generally have a favorable view of comprehensive systems and their ability to streamline various functions.

12% (3 of 25) of reviewers report issues with the inventory system. These include problems with allocation, shipments, and overall control, leading to inaccuracies and the need for workarounds. Some reviewers feel that the system lacks functionality and requires costly adjustments to the database.

12% (3 of 25) of reviewers highlight that the system improves workflows by streamlining processes and integrating data. They appreciate the ease of ordering parts and supplies, as well as the seamless flow of information between different functions. The integration is seen as supporting accuracy in billing and tracking data.

A significant portion of reviewers, 72% (18 of 25), cite substantial benefits from e-automate's contract management features. They emphasize improved visibility into contract status and changes, streamlined processes for managing various contract types, and better alignment with client expectations. Reviewers also appreciate the ability to review accounts quarterly to optimize upgrade decisions.

Around 28% (7 of 25) of reviewers praise e-automate's billing and invoicing capabilities within contract management. They value the system's ability to handle complex contracts, automate rate increases, and consolidate different contract types onto a single invoice. Reviewers also note time savings from auto invoicing and bulk invoicing features.

About 24% (6 of 25) of reviewers highlight the ease of use associated with e-automate's contract management. They appreciate the quick access to history and detailed information, enabling staff to promptly address issues. The system's user-friendly interface streamlines contract management processes.

Also, 24% (6 of 25) of reviewers value the reporting and visibility features within e-automate's contract management. They report enhanced visibility into contract status, future events like expirations, and overall pipeline. Reviewers find the generated reports easy to understand and appreciate the ability to track profitability by contract.

A small fraction of reviewers, 8% (2 of 25), mention encountering issues with billing and contract terminations. These reviewers indicate problems with billing processes and contract termination procedures.

Time savings is a frequently cited benefit, mentioned by 40% (10 of 25) of reviewers. Reviewers appreciate the time saved in areas such as dispatching technicians, auto-invoicing, and general error spotting, leading to increased efficiency.

Automation is another significant benefit, noted by 36% (9 of 25) of reviewers. They highlight improvements in contract billing, technician workflows, and automated meter collections, which reduce manual work and save employee time.

About 24% (6 of 25) of reviewers find value in e-automate's inventory management capabilities. They report that the software helps maintain optimal inventory levels, track inventory easily, and manage supply orders more effectively, ultimately reducing costs.

Billing improvements were mentioned by 20% (5 of 25) of reviewers. These improvements include fine-tuning contract billing, increasing accuracy, and streamlining invoicing processes, which can lead to increased revenue.

While some reviewers, 16% (4 of 25), report a positive return on investment, others express concerns about the ongoing costs associated with e-automate. Concerns include annual fees and the additional costs of vendor modules, with reviewers noting that alternative software may involve only a one-time fee.

Salesforce software is mentioned by 12% (3 of 25) of reviewers, indicating its use in conjunction with e-automate. The specific functionalities mentioned include Sales Force Optimization and Salesforce CMS, suggesting integration for sales and content management processes.

Printanista software is mentioned by 8% (2 of 25) of reviewers. References to Printanista alongside Salesforce CMS and eZ Credit Card Import suggest its utility in managing print-related processes and financial transactions.

Reviewers positively mention e-automate's role in streamlining day-to-day operations. They appreciate its ability to cover various aspects from dispatch to inventory and sales, facilitating smoother interactions both internally and externally. MobileTech integration is also noted as a key component of daily ticket handling.

A substantial number of reviewers utilize e-automate for billing and invoicing processes. They cite its usefulness in processing orders, managing accounts receivable, generating monthly invoices, and tracking customer balances. The system also supports credit card payments and contract management.

Several reviewers describe e-automate as their company's ERP solution. They highlight its comprehensive nature, covering accounting, payables, ordering, and sales. Reviewers appreciate its ability to handle customer bases and service calls, making it a central part of their business operations.

Reviewers find e-automate beneficial for enhancing customer service. They appreciate its quick access to key information, which enables them to provide excellent service. The system is used as a CRM to store customer details, track event history, and manage follow-ups.

A number of reviewers use e-automate for inventory management. They utilize it to track equipment sold to customers, manage inventory levels, and handle shipping supplies. The system's integration with billing and purchasing processes is also valued.