IBM Blueworks Live

Score8.9 out of 10

79 Reviews and Ratings

What is IBM Blueworks Live?

Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.

Categories & Use Cases

Media

Screenshot of the IBM Blueworks Live interface which fosters real-time communication and feedback, allowing users to work together on process models. It is used to track changes, share insights, and refine workflows with instant messaging directly within the platform.

Screenshot of the Library feature in IBM Blueworks Live, which offers a hierarchical view of spaces, blueprints, decisions, and policies. Users can navigate and categorize processes to streamline business operations, ensuring teams have access the right information at the right time.

Screenshot of the Discovery Map in IBM Blueworks Live, a tool used to map out complex workflows with drag-and-drop simplicity, making it easy to capture every step of a processes in a structured and clear format. Users can optimize operations by turning insights into action, aligning teams on what truly matters.

Screenshot of the Process Diagram view in IBM Blueworks Live, a feature used to transforms Discovery Maps into standardized, swimlane diagrams that clearly outline roles, responsibilities, decisions, systems and process flows. Users can streamline process design with an interactive interface that simplifies complex tasks, enabling the delivery of results faster and more efficiently.

Screenshot of the Details Panel in IBM Blueworks Live, used to access critical information such as cycle time, cost, and involved systems. This feature enables users to connect process details across workflows, make data-driven decisions, optimize resources, and enhance business processes, all while keeping stakeholders aligned.

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Screenshot of the IBM Blueworks Live interface which fosters real-time communication and feedback, allowing users to work together on process models. It is used to track changes, share insights, and refine workflows with instant messaging directly within the platform.

Standard reports
The software offers pre-built reports with metrics standard to the category.
Category average: 8.3
Social collaboration tools
Social tools for discussion threads, wikis, enabling decision making
Category average: 8.3
Process designer
Web-based tool for creating and customizing web process models
Category average: 8.5

Support for modeling languages
Support for modeling languages like BPML, BPEL, and BMMN.
Category average: 8.1
Content management
Content management tool for storing and managing versioning of electronic documents, images, etc.
Category average: 7.8
Business rules engine
Business rules engine allows non developers to change business logic in a model
Category average: 8

Kush Patel

Chief Technology Officer in Corporate at Echoinnovate IT (51-200 employees employees)

Use Cases and Deployment Scope

We use IBM Blueworks Live mainly for process modeling using BPMN notation, which we didn’t have before. It’s cloud-based so I can access it anywhere, and it was easy to customize with our organization’s colors and logo.

Pros

it’s easy to use and helps our team collaborate smoothly
real-time cloud collaboration makes process management efficient
the tutorials were super useful to get started and easy to follow

Cons

sometimes the performance slows down when there’s more data
it’s hard to find similar ideas and group them properly
the functionality of importing diagrams or maps is so limited

Return on Investment

it helped us automate repetitive tasks and improve business efficiency
it allowed us to discover pain points and visualize future improvements
we now manage our complex process ecosystem way more easily

Other Software Used

Vasion Print, IBM Verify, LogicMonitor

Jazz Patel

Head of Sales Operations in Sales at Echoinnovate IT (51-200 employees employees)

Use Cases and Deployment Scope

We use IBM Blueworks Live mostly for mapping our business processes using BPMN notation. It helped us a lot since we didn’t have any proper process modeling tool before.

Pros

i love how easy it is to use and how it helps our team collaborate smoothly
the tutorials were super useful and made it easy to get started, even with limited experience
mapping functionality lets us link processes and capture metadata, which really helped us scale

Cons

the functionality of importing diagrams or maps is really limited
the reports feel too basic
the performance slows down when there's a lot of data

Return on Investment

we were able to standardize and document all our processes, which saved a lot of time during handovers and audits
automating repetitive tasks helped improve our team’s overall productivity

Other Software Used

Provenance, Atera, Miro

Verified User

Employee in Information Technology (5001-10,000 employees employees)

Use Cases and Deployment Scope

We are using IBM Blueworks Live for customers to model and discuss their current business processes before process digitalisation or automation projects. IBM Blueworks Live can be used to share process diagrams with the organization and collaborate with users on process design.

Pros

Ease of Use
SaaS Offering
Discovery Map

Cons

No Standalone On-Premises Version available
Drawing arrows is quite hard
Some documentation features are missing

Return on Investment

Speed up automation projects

Alternatives Considered

ARIS

Other Software Used

IBM Business Automation Workflow, IBM Operational Decision Manager, UiPath Automation Platform

Charles Miller

VP Of Research and development in Research & Development at Steviaorganics (201-500 employees employees)

Use Cases and Deployment Scope

Our business processes are mapped, examined, and enhanced with IBM BLueworklive. Particularly in areas like prescription fulfillment, inventory management, and regulatory compliance, it helps us streamline procedures. Regardless of whether they are in customer services, quality control, or operations, our teams require a tool to collaborate more effectively. Blueworks Live provides a centralized platform for collaboration, increasing the transparency and inclusivity of process innovations.

Pros

Easy to use.
Process mapping and documentation.
Version control and governance.
Integration with other tools.

Cons

Process diagrams can be organized relatively rigidly using Blueliveworks.

Return on Investment

Improve process efficiency.
Blueworks' live, intuitive interface makes it possible to implement process changes more quickly.

Other Software Used

monday.com

Harshit Mishra

Director in Product Management at KK Fabric (11-50 employees employees)

Use Cases and Deployment Scope

As the owners of a fashion e-commerce business, we use Bluework to maintain our supply chain processes and inventory management. Our inventory consists of thousands of products managed by around ten people. Multiple members can work on updating the inventory simultaneously without causing any issues.

Pros

Real-Time Team Collaboration and Updations.
Creation & Updations of the framework in my process.
Inventory management.
Integration with HubSpot, thus helping in performing marketing emails.

Cons

Integration with Slack and Microsoft Teams can also be added.
There should be a virtual tour for beginners at the beginning.

Return on Investment

It has helped us reduce miscommunication between our departments, such as production, inventory, and shipping, thus reducing delays.
Now, most things are automated; we can quickly know when a product will be in low stock.
With the help of custom charts, we are easily able to determine our best-selling product of the month and week, which helps us market according to stats.

Other Software Used

Backlsh, HubSpot CRM

Bizagi Digital Business Platform

Lucid Visual Collaboration Suite

Microsoft Visio

IBM Blueworks Live

What is IBM Blueworks Live?

Categories & Use Cases

Media

Key Features

Top Performing Features

Standard reports

Social collaboration tools

Process designer

Areas for Improvement

Support for modeling languages

Content management

Business rules engine

Reviews

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Other Software Used

Use Cases and Deployment Scope

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Other Software Used

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Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Other Software Used

Use Cases and Deployment Scope

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Other Software Used

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