Automation Pak to help you Automate better.
Rating: 7 out of 10
IncentivizedUse Cases and Deployment Scope
The software is key in integrating our application components and data within the cloud infrastructure as well as automating workflows with functional intelligence. We highly embrace the automation capabilities to run microservices around the company, mostly in customer support and HR with Recruitment Process Automation. We also launched the RPA for our website bots.
Pros
- Test generation gives useful insights into missing tests before launching the bots.
- Open API files helps us understand what is running behind the scenes.
Cons
- Natural language processing needs more attention to have more flowing conversations.
Likelihood to Recommend
We are always working on improving our brand - good customer care and efficient services are the roads to that. By picking IBM's AI automation, we are able to coordinate and connect processes around the company to deliver efficient services on store and online on our website. We've been able to seamlessly automate and digitize most of our operations.
MR
Mary Ramirez
Assistant Director Of Information Technology in Information Technology at J.Crew (1001-5000 employees)
Vetted Review
2 years of experience