Keepit Review Insights

Score9.7 out of 10

76 Reviews and Ratings

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Insights from Keepit Reviewers

Based on 10 verified reviews published in the last 18 months

Keepit was built with usability for your IT admins in mind. How has the simplicity of Keepit impacted the confidence, and overall performance, of your team in their day-to-day work?

10 answered

This analysis synthesizes 10 recent reviews to assess how Keepit's usability impacts IT admins' confidence and performance. A strong theme across the reviews is the platform's ease of use, mentioned by 9 of the 10 reviewers. This simplicity appears to directly translate to time savings and increased efficiency in data recovery tasks. Two reviewers also highlighted the confidence they have in the platform's ability to protect data, with encrypted backups contributing to a sense of security. Overall, the reviews suggest that Keepit's user-friendly design contributes positively to IT admins' daily workflows by simplifying backup and recovery processes.

Ease of use

9 mentions

A significant majority of reviewers (9 out of 10) praise Keepit's ease of use, highlighting its intuitive interface and…

A significant majority of reviewers (9 out of 10) praise Keepit's ease of use, highlighting its intuitive interface and simple operation. Reviewers indicate that the platform's simplicity reduces the time required to understand and use the system, leading to happier and more efficient IT administrators. Several reviewers specifically mention time savings in data recovery, with one noting a reduction from up to an hour to just 10 minutes.

Data safety and security

2 mentions

Two reviewers specifically mention data safety and security as a benefit of using Keepit. They express confidence in th…

Two reviewers specifically mention data safety and security as a benefit of using Keepit. They express confidence in the platform's ability to protect data, particularly highlighting the use of encryption. This contributes to a sense of security and reduces concerns about data loss.

Please provide some detailed examples of areas where Keepit has room for improvement.

10 answered

This report analyzes 10 recent reviews to identify areas where Keepit users see room for improvement. A few reviewers expressed concerns regarding restore functionality (3 of 10) specifically around restoring to new mailboxes or different SharePoint sites. Additional backup features for Business Central, Power Automate flows, and VMs were requested by 2 of 10 reviewers. Interface and documentation were also mentioned as areas for improvement by 2 of 10 reviewers, with some users finding menus difficult to navigate and suggesting improvements to documentation and knowledge articles.

Restore functionality improvements

3 mentions

Three of ten reviewers mentioned limitations with the restore functionality. Specifically, reviewers noted difficulty r…

Three of ten reviewers mentioned limitations with the restore functionality. Specifically, reviewers noted difficulty restoring files to new mailboxes when a user rejoins the business, or restoring to mailboxes with the same name after a user has been deleted and recreated. One reviewer suggested the ability to restore to another SharePoint site.

Interface and documentation

2 mentions

Two of ten reviewers suggested improvements to the user interface and documentation. One reviewer specifically called f…

Two of ten reviewers suggested improvements to the user interface and documentation. One reviewer specifically called for improvements to documentation and knowledge articles. Another reviewer found some menus difficult to locate and noted that the information of logs could be more efficient.

Additional backup features

2 mentions

Two of ten reviewers expressed a desire for additional backup features. These requests included backups for Business Ce…

Two of ten reviewers expressed a desire for additional backup features. These requests included backups for Business Central, Power Automate flows, and virtual machines (VMs).

Please provide some detailed examples of things that Keepit does particularly well.

10 answered

This report synthesizes 10 recent product reviews to identify areas where Keepit performs well. Reviewers frequently highlight the product's backup and restore capabilities, with 8 out of 10 reviewers mentioning this feature. These reviewers praise the ability to automate backups and quickly restore files and emails to various locations, including Outlook and SharePoint. Several reviewers also appreciate the ease of use, with 5 out of 10 reviewers noting the intuitive interface, simple dashboard, and user-friendly design. The positive sentiment around these two aspects suggests that Keepit is well-regarded for its core functionality and user experience.

Backup and Restore

8 mentions

Keepit's backup and restore capabilities are a strong point for many reviewers. Eight out of ten reviewers specifically…

Keepit's backup and restore capabilities are a strong point for many reviewers. Eight out of ten reviewers specifically mentioned the ease and speed with which they could back up and restore data. Reviewers appreciate the ability to restore individual files or emails quickly, as well as the cross-tenant restore functionality for migrating mailboxes.

Ease of Use

5 mentions

A significant portion of reviewers find Keepit easy to use, with 5 out of 10 reviewers highlighting its user-friendline…

A significant portion of reviewers find Keepit easy to use, with 5 out of 10 reviewers highlighting its user-friendliness. Reviewers praise the intuitive interface and simple dashboard, which they say hide a lot of power under the hood. The easy setup and onboarding process also contribute to the positive user experience.