Keepit Reviews & Insights

Score9.7 out of 10

76 Reviews and Ratings

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Keepit

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Overview

Synthesised from 10 reviews | Last Published April 24, 2026

This product overview assesses Keepit based on an analysis of 20 recent reviews across two dimensions: areas for improvement and the impact of Keepit's usability on IT admins. Keepit is a data backup and recovery solution primarily used by IT administrators. The reviews indicate that Keepit's key strength lies in its user-friendly design, with 9 out of 10 reviewers highlighting its ease of use. This simplicity translates into time savings and increased efficiency in data recovery tasks, fostering confidence in the platform's data protection capabilities, particularly due to its encrypted backups. However, some areas need attention. Restore functionality was a concern for 30% of reviewers, specifically related to restoring data to new mailboxes or different SharePoint sites. Additionally, 20% of reviewers requested broader backup support for Business Central, Power Automate flows, and VMs. Interface and documentation improvements were also suggested by 20% of reviewers to enhance navigation and knowledge accessibility. Overall, Keepit offers a valuable proposition for organizations seeking a straightforward and efficient data backup solution, but potential buyers should consider the limitations in restore options and backup scope.

Pros

Ease of use simplifies data recovery tasks
Encrypted backups enhance data protection confidence
Efficient data recovery saves time for IT admins

Cons

Limited restore functionality for new mailboxes or SharePoint sites
Backup scope does not include Business Central, Power Automate flows, and VMs
Interface navigation and documentation need improvement

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Keepit Reviews

56 Reviews

Reliable simple SaaS backup that just works

Rating: 10 out of 10

Incentivized

May 5, 2025

Use Cases and Deployment Scope

We have been using Keepit for number of years to backup several SaaS platforms. We find it very reliable with backups running automatically. It’s basically set and forget, and this is exactly what we need from a backup solution. Onboarding was straightforward, agentless cloud to cloud, so setup is simple and expertly guided by Keepit. Support has been excellent for the few times we’ve needed it. Our Keepit account manager is only too happy to demo new features and answer questions and a dream to work with, we are a small org and you don’t often get that level of customer care, so it’s a credit to the Keepit team. For us the search and granular restore is an important feature. It makes it easy to recover exactly what you need without fuss. It has some nice GDPR features like the 'right to be forgotten' option and regional data storage so we can keep out backups in the EU. Very useful from a compliance perspective. For us, the fact that it supports multiple SaaS platforms was important, it means we can use a single backup platform instead of juggling several tools. In summary, it is reliable, easy to set up and just works. No complaints, it’s a solid service with great support.

Pros

Automated Backups
Simple granular restore
Supports multiple SaaS platforms

Cons

Backup VM's would be nice

Likelihood to Recommend

It's great for backing up multiple SaaS platforms from a single console, giving you a 360 view of your backups without the need to juggle multiple platforms. It is low maintenance and easy to set up.

Wayne Aherne

Head of IT in Information Technology at Royal Irish Academy (51-200 employees)

Vetted Review

3 years of experience

Keepit is a fantastic tool because it makes searching for backed-up files or emails incredibly simple and efficient.

Rating: 10 out of 10

Incentivized

April 30, 2025

Use Cases and Deployment Scope

Keepit is a fantastic tool because it makes searching for backed-up files or emails incredibly simple and efficient. The user interface is intuitive, which helps users quickly locate exactly what they need. Additionally, the process of restoring a file is straightforward, making data recovery stress-free and reliable.

Pros

Restores Emails
Restores Files
Backup Emails
Backup Files
Restore To Outlook
Restore To SharePoint

Cons

If a user leaves the business, and rejoins, we can't restore files to that new mailbox

Likelihood to Recommend

Great as a search directory for searching for files. Quick restores and backup from Azure AD data

Craig Brown

Senior IT System Specialist in Information Technology at STV (501-1000 employees)

Vetted Review

2 years of experience

A satisfied user

Rating: 10 out of 10

Incentivized

April 21, 2025

Use Cases and Deployment Scope

For all our office 365 backups, sharepoint, teams, outlook, onedrive. If someone deletes a file, we will be able to recover the given file.

Pros

Backup teams
Backup mails
Backup sharepoint

Cons

Additional backup features?
All is wroking like a charm, no improvement needed, it does what it needs to do

Likelihood to Recommend

It works like a charm, can't complain about Keepit

Verified User

Employee in Information Technology (51-200 employees)

Vetted Review

4 years of experience

Keepit gives peace of mind

Rating: 10 out of 10

Incentivized

April 19, 2025

Use Cases and Deployment Scope

We backup multiple M365 tenants with Keepit. This solution covers all of our data and Azure settings, simple to setup and simple to use. The fact that we can backup more than one tenant is a big plus and sealed the deal for us. I have tested restoring mailboxes across tenants and it works really well.

Pros

Cross tenant restores, allows you to migrate mailboxes from one tenant to another.
Being able to backup multiple tenants/platforms from a single interface is awesome.
The setup and ongoing maintenance is great, articles on how to setup security and gain access to data in a secure way is also a great feature
The interface is very intuitive and easy to navigate, it hides an awful lot of power

Cons

I would like to use Keepit to store my archive data, including offline mailboxes.
The are other solutions that do more backups per day, a greater frequency would be a bonus

Likelihood to Recommend

To secure M365 data in an immutable location, a central backup for our data, including exchange, SharePoint, teams including chat and Azure settings. Cross tenant restores only work with mailboxes, unfortunately SharePoint data cannot restore across tenants, this would be a great feature, for organisations that are consolidating multiple tenants.

Verified User

Manager in Information Technology (51-200 employees)

Vetted Review

3 years of experience

Keepit The Simple and Efficient Solution

Rating: 7 out of 10

Incentivized

April 19, 2025

Use Cases and Deployment Scope

We heavily use KeepIt to backup and protect all our Cloud services. KeepIt has been a great solution so far. It is easy to navigate and work through the platform. It has indeed made a great significant difference for our organization.
The Support Team are pretty quick in responding to your requests and have a great turn around time. Although, in future, I would like to see the improvement in their documentations and Knowledge Base articles.

Pros

Backup and Recovery is made easy and simple.
Data Protection
Continual Improvement in their services.

Cons

Improvement in the Documentation and Knowledge Articles.
The feature to restore to anywhere.
The ability to pause a job (backup or restore operations).

Likelihood to Recommend

So far, KeepIt has been easy to configure and suits what our organization was looking for.
Although, it took some time to navigate the platform, they continue to improve and kept things simple.

Verified User

Professional in Information Technology (501-1000 employees)

Vetted Review

1 year of experience

One tool that delivers what promises

Rating: 9 out of 10

Incentivized

April 18, 2025

Use Cases and Deployment Scope

Software to backup Office365 products

Pros

Easy Integration
Simple Dashboard
Easy to use

Cons

Some menus are hard to find
The information of logs is not the most proeficient

Likelihood to Recommend

The Keepit solution is an excellent tool for backing up Microsoft Office 365 products.
It´s easy to integrate with the Office 365 Portal and easy to use since it doesn´t require too much training for the teams that are using.
The support team is excellent and their response is quick.
However some menus are difficult to find, and some configurations can take more time.

Verified User

Administrator in Information Technology (51-200 employees)

Vetted Review

5 years of experience

Fast implementation

Rating: 10 out of 10

Incentivized

April 18, 2025

Use Cases and Deployment Scope

Backup of all Microsoft 365 data including Azure AD, Groups & Teams (including chat), Exchange, Exchange public folders, Onedrive and Sharepoint.
Microsoft has som retention but it's certainly not enough for company use. Restore in place is available even when the users are logged in. Very easy and convenient to set up.

Pros

Ultrafastast and easy setup
Userfriendly
Customer service

Cons

Better filters
Search function
Compliance reports (coming soon)

Likelihood to Recommend

Perfect for full coverage backup of Microsoft 365 data.
Not suited for local backups.

Verified User

Administrator in Information Technology (501-1000 employees)

Vetted Review

4 years of experience

Keepit

Rating: 10 out of 10

Incentivized

April 18, 2025

Use Cases and Deployment Scope

We have used Keepit to restore email data that had gone missing after accidently deleting. Its a life saver to quickly find data through the search tool and the compare snapshot feature is very helpful

Pros

Compare Snapshot to older backups is quite useful
Searching is thorough
Having the ability to backup teams data and azure data helps

Cons

restoring mailbox items to another mailbox with the same name, if a user has been deleted and not restored with a new account created for them

Likelihood to Recommend

looking for specific documents where someone could only remember a word out of the title and finding the folder they were apart of from a multitude of different sharepoint sites. We can also find when files had been deleted with the toggle and searching back through with the search for a specific email that was of the up most important

Verified User

Employee in Information Technology (1001-5000 employees)

Vetted Review

3 years of experience

Keepit keeps us safe

Rating: 10 out of 10

Incentivized

April 18, 2025

Use Cases and Deployment Scope

We use Keepit for every aspect of enterprise backup. Mail, sharepint, onedrive , teams, entera, power automate and more as it evolves. Since almost all our data is cloud bases its very important to have a backup of Azure. Keepit solves the backup air gap problem and location with its datacenters for example in Copenhagen.

Pros

It´s super easy to onboard people and resources it´s really click and forget
Restore down to individual files or emails is fast and easy to find
The retention policy is great. Even for accounts removed from license in 365 we can find them and go back to restore in time

Cons

We would like to see a backup of business central
We would like to see more backup of power automate flows

Likelihood to Recommend

Easy to use - click and forget

Fredrik Nelson

CIO in Information Technology at AB Stenströms Skjortfabrik (51-200 employees)

Vetted Review

6 years of experience

Verified on LinkedIn

Antonio Matos review.

Rating: 9 out of 10

Incentivized

April 15, 2025

Use Cases and Deployment Scope

KeepIt's main use is to restore users' data, such as deleted files, on their Ondrive or Sharepoint Teamsites.

Pros

The restore process are very quick to do.
The KeepIt website layout is simple to use has all the information needed.
The timeline feature to search and restore the files is very quick.

Cons

Restoring the information can be done in two ways: downloading locally or restoring to the location where the file was deleted. I think it would be a great feature if we could set it to restore to another SharePoint site.

Likelihood to Recommend

To be safe in this digital age, a decentralized backup system is one way to start. That's why all companies should benefit from this type of service.

Verified User

Professional in Information Technology (201-500 employees)

Vetted Review

1 year of experience

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