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Tungsten Capture

Score8 out of 10

30 Reviews and Ratings

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What is Tungsten Capture?

Tungsten Capture (formerly Kofax Capture) is a suite of multichannel document capture applications.

Categories & Use Cases

Reviews

What users are saying about Tungsten Capture.
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Kofax Capture is a necessity at Scan Mailboxes

Incentivized
Chris D. LandryView profile
Founder in Corporate at Scan Mailboxes (1-10 employees employees)

Pros

  • Fast
  • Straightens the letter, no matter how we scan
  • Eliminates holes

Cons

  • Would like to see its scan quality improve
  • If only we could read handwritings!

Most Important Features

  • Speed
  • Sorting
  • Filing
  • Separating

Return on Investment

  • Positive ROI
  • Saves time
  • Reduces labor

Other Software Used

Zenefits, Google Workspace (formerly G Suite), Recurly

Usability

Kofax Capture

Incentivized
Shyam Agrawal
Business Systems Analyst in Information Technology at NetApp (10,001+ employees employees)

Pros

  • It captures the Invoice from Vendors digitally.
  • It automatically books Vendor Invoices in ERP.
  • It also links the digital copies of the Invoice with ERP.

Cons

  • Image recognition can be improved.
  • Storage Size of digital invoice copies can be increased
  • Data extraction quality can be improved.

Most Important Features

  • Saves time with manual booking of Vendor Invoice.
  • Keeps healthy working relationships with Vendors.
  • Links the digital copies of the Invoices with ERP.

Return on Investment

  • Saves time of Accounts Payable department.
  • Vendors are paid on time.
  • Healthy working relationship with Vendors.

Alternatives Considered

Amazon Textract

Other Software Used

Oracle Hyperion Enterprise Performance Management, Wallstreet Suite, Microsoft Teams

Kofax Capture allows us to scan and capture documents directly into our automated workflows.

Incentivized
Verified User
Manager in Information Technology (10,001+ employees employees)

Pros

  • Scanning
  • Indexing
  • Integrates into our Business Processes

Cons

  • Configuration could be easier
  • Be able to do more with less scripting

Most Important Features

  • Importing / exporting email
  • Data capture
  • Scanning
  • Indexing

Return on Investment

  • Reduce the overall time to process incoming forms and documents
  • Reduced errors from manual keying

Alternatives Considered

IBM Datacap and Amazon Textract

Other Software Used

MongoDB Atlas, Microsoft Teams, Atlassian Jira Align (formerly AgileCraft)

My Experience with Kofax

Incentivized
Kimberley Thrash, MSHR, CHPSEView profile
Assistant Director of Medical/Health Administration at University of Central Florida (10,001+ employees employees)

Pros

  • Images are easy to manipulate prior to incorporating them into the electronic health record.
  • It is very easy to use and compatible with our current software.
  • Very useful for our batch scanning needs.

Cons

  • We have at least 10+ licenses so it can be somewhat pricey.

Return on Investment

  • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.

Other Software Used

Pyramid Analytics, Qualtrics, Citrix CloudBridge

Kofax Document Capture with EMC Application Xtender - past customer

Incentivized
Daniel Harmuth, PMP/MBAView profile
Technology Services Manager in Information Technology at Omni Family Health (1001-5000 employees employees)

Pros

  • Processed batches.
  • OCR - Optical Character Recognition processing.
  • User workflow.

Cons

  • Error handling.
  • GUI updated.

Return on Investment

  • It met the business requirements.
  • Workstation licenses are a bit high, but it is from a large well established company that has been supporting this product a long time, and is well respected.

Alternatives Considered

Laserfiche and MS SharePoint

Other Software Used

MS SharePoint, DocuSign, Microsoft Office 365, WebEx Event Center

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