Insights from Litmos Reviewers
Based on 24 verified reviews published in the last 18 months
What other products like Litmos have you used or evaluated?
24 answeredIn a corpus of 24 product reviews, several alternative learning management systems (LMS) were mentioned by reviewers who had experience with Litmos. Absorb LMS was mentioned by 13% (3 of 24) of reviewers. LinkedIn Learning was mentioned by 8% (2 of 24) of reviewers. These mentions provide context for potential buyers evaluating different LMS options and indicate some awareness of the competitive landscape.
Absorb LMS
3 mentionsAbsorb LMS was mentioned by 13% (3 of 24) of reviewers as an alternative or comparable product to Litmos. These reviewe…
Absorb LMS was mentioned by 13% (3 of 24) of reviewers as an alternative or comparable product to Litmos. These reviewers noted it in the context of listing other platforms they have experience with. This suggests some level of familiarity or evaluation alongside Litmos.
LinkedIn Learning
2 mentionsLinkedIn Learning was mentioned by 8% (2 of 24) of reviewers. These reviewers mentioned it alongside other platforms li…
LinkedIn Learning was mentioned by 8% (2 of 24) of reviewers. These reviewers mentioned it alongside other platforms like Absorb LMS and Articulate 360. This indicates that LinkedIn Learning is considered a potential alternative or complement to Litmos in some learning and development contexts.
Besides Litmos, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?
24 answeredIn a review set of 24, reviewers mention other software they regularly use alongside Litmos. Articulate 360 is the most frequently mentioned complementary software, with 33% of reviewers (8 of 24) noting its use. Microsoft Teams and Camtasia are each mentioned by 13% of reviewers (3 of 24). The consistent co-mention of Articulate 360 with tools like Camtasia and Vyond suggests these products support similar content creation workflows.
Articulate 360
8 mentionsArticulate 360 is frequently used alongside Litmos, with 33% of reviewers (8 of 24) mentioning it. The co-occurrence of…
Articulate 360 is frequently used alongside Litmos, with 33% of reviewers (8 of 24) mentioning it. The co-occurrence of Articulate 360 with other content creation tools suggests a common workflow for developing learning materials.
Camtasia
3 mentionsCamtasia is mentioned by 13% of reviewers (3 of 24) as a tool used in conjunction with Litmos. Given Camtasia's screen…
Camtasia is mentioned by 13% of reviewers (3 of 24) as a tool used in conjunction with Litmos. Given Camtasia's screen recording and video editing capabilities, it likely supports the creation of video-based learning content for Litmos.
Microsoft Teams
3 mentionsMicrosoft Teams is mentioned by 13% of reviewers (3 of 24) as another software they regularly use. This indicates that…
Microsoft Teams is mentioned by 13% of reviewers (3 of 24) as another software they regularly use. This indicates that Teams may be used for communication and collaboration alongside Litmos's learning management capabilities.
Please provide some detailed examples of areas where Litmos has room for improvement.
24 answeredThis report synthesizes 24 recent reviews to identify areas for potential improvement in Litmos. A significant portion of reviewers, 33% (8 of 24), expressed concerns regarding reporting limitations, citing issues such as clunky engines, lack of custom field utilization, and the need for additional complexity. Customer support also emerged as an area needing attention, with 17% (4 of 24) of reviewers noting issues such as slow response times and difficulties in obtaining support. Further concerns were raised regarding permissions restrictions and content management, each mentioned by 13% (3 of 24) of reviewers. These included limitations in the roles and permissions model and difficulties in sharing content between Litmos instances. API documentation and dashboard functionality were each cited by 8% (2 of 24) as areas where improvements could be made.
Reporting limitations
8 mentionsA substantial number of reviewers, 33% (8 of 24), found the reporting functionality in Litmos to be lacking. Reviewers…
A substantial number of reviewers, 33% (8 of 24), found the reporting functionality in Litmos to be lacking. Reviewers specifically mentioned the reporting engine being clunky and not user-friendly, along with limitations in utilizing custom fields and a need for more complex reporting options. Some reviewers also requested the addition of completion dates to reports.
Customer support issues
4 mentionsCustomer support responsiveness and effectiveness were areas of concern for 17% (4 of 24) of reviewers. Some reviewers…
Customer support responsiveness and effectiveness were areas of concern for 17% (4 of 24) of reviewers. Some reviewers reported experiencing struggles getting support to join them on calls and desired faster response times. One reviewer indicated that while support had improved recently, further development was still needed.
Permissions restrictions
3 mentionsPermissions and security levels were criticized by 13% (3 of 24) of reviewers. They described the current roles and per…
Permissions and security levels were criticized by 13% (3 of 24) of reviewers. They described the current roles and permissions model as restrictive and lacking customization. The ability to implement customizable security levels was specifically requested.
Content management issues
3 mentionsContent management limitations were noted by 13% (3 of 24) of reviewers. These reviewers expressed frustration with the…
Content management limitations were noted by 13% (3 of 24) of reviewers. These reviewers expressed frustration with the inability to easily share content between different Litmos instances. One reviewer also felt the content available was superficial.
API documentation problems
2 mentionsA small fraction of reviewers, 8% (2 of 24), cited issues with the API documentation. They indicated that the documenta…
A small fraction of reviewers, 8% (2 of 24), cited issues with the API documentation. They indicated that the documentation was difficult to follow, specifically for their CRM developers, and requested improvements to the documentation.
Please provide some detailed examples of things that Litmos does particularly well.
25 answeredThis report synthesizes 25 recent product reviews to identify areas where Litmos performs well. A significant portion of reviewers, 36% (9 of 25), praise the platform's ease of use and navigation, highlighting its user-friendly interface for both learners and administrators. The reporting capabilities are also frequently commended, with 24% (6 of 25) of reviewers appreciating the clarity and useful features for tracking completion, learning, and engagement. Content authoring tools are valued by 16% (4 of 25) of reviewers, who find them helpful for designing engaging and interactive courses. Additionally, course assignment features and customer support receive positive feedback, with 12% (3 of 25) of reviewers mentioning each, noting the ease of assigning courses and the quality of support received.
Ease of Use/Navigation
9 mentionsA significant number of reviewers, 36% (9 of 25), highlight Litmos's ease of use and intuitive navigation. Reviewers ap…
A significant number of reviewers, 36% (9 of 25), highlight Litmos's ease of use and intuitive navigation. Reviewers appreciate the user-friendly interface for both learners and account owners, which simplifies course building and overall platform management. The ease of access contributes to a positive user experience.
Reporting
6 mentionsLitmos's reporting capabilities are valued by 24% (6 of 25) of reviewers, who find the reporting tools clear and easy t…
Litmos's reporting capabilities are valued by 24% (6 of 25) of reviewers, who find the reporting tools clear and easy to understand. The platform's reporting engines offer useful features for tracking course completion, learning progress, and overall engagement. Quick access to reports is also appreciated.
Content Authoring
4 mentionsThe content authoring tools within Litmos are praised by 16% (4 of 25) of reviewers. Reviewers find the content authori…
The content authoring tools within Litmos are praised by 16% (4 of 25) of reviewers. Reviewers find the content authoring tool provides options for designing engaging and interactive courses. The ease of uploading and creating courses is also a notable benefit.
Course Assignments
3 mentionsCourse assignment features are valued by 12% (3 of 25) of reviewers. Reviewers appreciate the ability to organize train…
Course assignment features are valued by 12% (3 of 25) of reviewers. Reviewers appreciate the ability to organize trainings and share content with specific groups while hiding it from others. The ease of assigning courses and the availability of automated assignments are also highlighted.
Customer Support
3 mentionsCustomer support receives positive feedback from 12% (3 of 25) of reviewers. Reviewers appreciate the detailed support…
Customer support receives positive feedback from 12% (3 of 25) of reviewers. Reviewers appreciate the detailed support from customer success managers and the regular check-ins provided. The overall customer service experience is considered to be a strength.