Neighborhood Sun utilizes Litmos as our sole LMS solution in our small business environment. (We are a Community Solar company with less that 50 FTE employees) We primarily utilize the solution to be leverage for general skill development, and skill gap reduction, within our overall semi-annual review process. We only officially launched two months ago, but we have started to successfully benefit from access to the platform and the robust library of over 2,500+ pieces of learning content, and how we are weaving that access into our current semi-annual review process. Employees are starting to get jazzed up about seeing how the company has invested in their growth and development via Litmos. We anticipate having some data-driven reporting and correlations to efficiencies and production gain after our first quarter or two of using the solution. So far, the results have been impressive and the adoption rate is coming along as anticipated/planned for. We hope to ultimately utilize the solutions with our external partners and customers as well. We got introduced to Litmos LMS via our HRIS, BamooHR, during one of their Partner/integration events, and I'm glad we did. Our account executive was very thorough during our demo and decision process. Since this is our company's first LMS solution, she took the necessary time to really educate us on the capabilities and implementation process. Overall, a very intuitive and clean implementation process. We are pleased with our investment and the ROI thus far!
Pros
Over 2,500 unique learning content / classes available off the shelf
Intuitive user experience
Integration with our HRIS
Gamification available
Access to our external partners and customers
Cons
Perhaps a bit more clarity, after implementation, on the types / channels for support
Maybe a bit more guidance from our account executive, on a bit of "road map" for new users, and their 1-3 month checklists etc. etc.
Clearly identifying the expected turnaround times for support issues
Likelihood to Recommend
I think Litmos, understandably, has great content for bigger businesses and multi-national type organizations. It also seems to have excellent content for more typical business cases, but perhaps less so for things like our Technology team, and areas that require pretty specific technical skills. I think it likely is a wonderful resource for various compliance requirements, and I look forward to digging in further with those - from the HR perspective.
We use Litmos to administer and track technical training to our field technicians. Through Litmos, we are able to base employee compensation as well as customer cost depending on the credentials of the technician we send to complete the job.
We needed a solution that would work on nearly any platform and preferably had a native app for mobile devices, Litmos has fit the build. We are also able to leverage Litmos in ways that it was not originally designed to be used due to their flexible API.
Pros
Flexible capabilities on all devices: Many Learning Management Systems only have browser-based software, which can be limiting or too open when referring to an LMS. Litmos has iOS and Android applications that allow us to keep the system within a controlled environment.
Easily to integrate API: Without an API, Litmos would be pretty limited for our companies scope of work. The API allows us to build our own report with the data that is important to us instead of simply relying on the LMS's build in features to meet our needs.
Unlimited Storage: Many programs limit users on the amount of storage they can use which can be a real hiccup when trying to utilize captivating video or high-resolution photos. Litmos offers unlimited storage so uploading large files isn't even a second thought.
Support: Through the multiple support tickets that have been issued to Litmos by our company, they are always quick to respond and relatively helpful. Their development team might take a while to implement a change, but atleast your voice is being heard.
Uservoice: Litmos utilizes a system that allows users and administrators to actively participate in deciding what features get added next. Users can submit ideas and others will be able to vote on them.
Cons
Build in Assessments lacking options: The build in assessment editor leaves much to be desired (although it is on the list of items to improve upon). The options for question types are basic and lackluster.
Development team solution time: Support tickets that deal with real issues affecting large groups of people are oftentimes addressed many months down the road. As with many large companies with software, it takes Litmos quite a while to get around fixing issues.
Likelihood to Recommend
Litmos has been great for the perspective of being able to derive data on our technicians, the built-in reporting features work relatively well, but our ability to build reports and interact with the software from the outside has really been the key in learning more about our technician's ambition and knowledge base. Litmos has been very well suited for our company with the ability to easily set up user profiles and assign as few or as many courses and learning paths as needed. We are able to have pre-employment assessments to check where the user's knowledge level is in response to their perceived knowledge.
Alternatives
Absorb Anywhere LMS, MATRIX LMS, BirdDogHR and Mindflash
Each one of the other products reviewed had one or more required features missing. A big feature that most other LMS's didn't have was a native iOS or Android application; or if there was a mobile application, it was quite frankly difficult to use and unintuitive. The Litmos Applications worked relatively well, were simple to use and enabled us to complete all of our necessary requirements. Other features that the competition struggled with was training material compatibility; Litmos allowed for SCORM or Tin Can, videos, PowerPoint, PDFs, etc. where other programs didn't allow us to add many of these formats.
