It is used to manage the security of all our customers and keep track of the status of PCs via the dashboard
Pros
Security management, the ability to remotely manage both the console
It is also very interesting that you can set different policies for both clients and groups of clients
Cons
Licensing. With the possibility of monthly splitting
Integration with firewalls even outside the corporate network
Likelihood to Recommend
Product suitable for all business environments, both small and large realities. It uses very few resources and has a very high percentage of success in detecting viral and malicious traces
Panda Systems Management is used in our entire organization (users, workstations and servers) and fully managed by the IT department and serves a number of different functions such as asset tracking and inventory, remote support utility and ticket system for internal users as well upgrade and deployment toll to third (non-Microsoft) applications.
Pros
Asset tracking & Inventory
Patch Management
Cons
More intuitive UI
Better integration with Windows and Windows Update
Likelihood to Recommend
Panda Systems Management is well suited for small to medium sized organizations looking for a tool to centralize asset management not only physical but also assist with rapid deployment of patches, applications, etc. It proves also to be very beneficial as permits (to and extent) to do troubleshooting without interfering or interrupting end users.
VU
Verified User
Engineer in Information Technology (51-200 employees)
We use it to monitor all machines within our environment. We use it to keep track of inventory, access computers remotely, run command prompt remotely, make registry edits, transfer files and way more. It's a pretty robust tool that has a ton of features. It allows us to monitor and support our user base quite effectively as a result.
Pros
Remote access. It's as good as any other on the market. It also allows for RDP connections which is a nice feature.
Inventory management. We get some great insight from the reports we can run.
Quick Jobs. If there's an app or service you use, there may be a quick job to install and update it remotely.
Cons
Remote desktop - while it's solid, there's definitely some room for improvement regarding speed. It's also common to get disconnected but it's easy to reconnect immediately.
I'd love to see better patch management. It's a battle we've been fighting for a while and had us seeking out other vendors.
I feel like there could be more alignment between the website and the application. I find myself going to one or the other for specific info.
Likelihood to Recommend
It's fantastic for anyone who needs to manage a large number of remote users' hardware. It gives such great visibility into hardware and software. You can remotely access pretty much anything on a computer, from event logs to PowerShell to the computer's serial number. If you're looking for a simple remote desktop or inventory, this might be overkill, and there are better options in those markets. However, if you are looking for a Swiss army knife of remote computer management, this is as good as it gets.
VU
Verified User
Technician in Information Technology (51-200 employees)