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Bonterra Salsa Engage

Score6.4 out of 10

25 Reviews and Ratings

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What is Bonterra Salsa Engage?

Online fundraising platform

Categories & Use Cases

Media

an automated triggered welcome series
an example of a mobile friendly DIY donation form
built in segments
social publishing
a customizable form
dashboard analytics
engagement tracking and visualization

1 / 7

Reviews

What users are saying about Bonterra Salsa Engage.
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Salsa Engage

Incentivized
Nancy Snyder
Program Specialist at Angels of America's Fallen (1-10 employees employees)

Pros

  • Peer-to-peer pages.
  • Page design.

Cons

  • Some functionality is not obvious.

Most Important Features

  • Communications capabilities.
  • Peer-to-peer.
  • Ease of calling for tech support. We have always gotten thru and gotten great support for our questions as we were developing our pages.

Return on Investment

  • Our event participants are always maxed out and Engage allows them an easy way to sign up and participate.

Other Software Used

Insightly, GiveSmart

Salsa: Expensive but great product

Incentivized
Annie ReganView profile
Senior Campaign Manager at PennFuture (11-50 employees employees)

Pros

  • List of donors- organization.
  • Can tag separate lists and send certain emails to certain groups.
  • Reaching different types of people in various platforms.

Cons

  • Affordability.
  • Social media compatibility.
  • Being able to target specific electeds.

Most Important Features

  • Affordability.
  • Easy to use.
  • List and contact information of politicians.

Return on Investment

  • Increased engagement with members.
  • Able to have easy access to donor information.
  • Able to reach out to targeted elected officials.

Other Software Used

EveryAction, Mailchimp, Outlook4Gmail

Engage Gets it Done

Incentivized
Kevin GayView profile
Data Manager in Information Technology at T'ruah: The Rabbinic Call for Human Rights (11-50 employees employees)

Pros

  • Integration with SalesForce
  • Easy-to-use interface
  • Technical support

Cons

  • SalesForce integration of new fields for synchronization
  • Supporter self-management of account (updating their own email)
  • Group management (no pictorial interface)

Return on Investment

  • Ease of use--huge time saver.
  • Elegant synchronization with SalesForce.
  • Responsive technical support.
  • Training documentation/how-to's could be vastly improved. Very slight on information.

Usability

Other Software Used

Salesforce CMS, Click & Pledge, Dataloader.io

Simple, for good or bad

Incentivized
Verified User
Consultant in Product Management (1001-5000 employees employees)

Use Cases and Deployment Scope

We used Salsa Engage as our email and donation management system. This was tied to our CRM system.

Pros

  • Simple to set up
  • Easy to develop donation forms
  • Easy to develop emails

Cons

  • Limited design functionality
  • Reporting is not very robust
  • Properly linking to external databases is challenging
  • Importing data to properly group audiences is challenging

Most Important Features

  • Email
  • Donation form
  • Constituent records

Return on Investment

  • It's critical to accept online donations
  • It's also important to communicate with your database
  • Being able to track constituent behavior is also helpful

Alternatives Considered

Blackbaud Luminate Online

Fits all your needs for external communications!

Incentivized
Kalyn HoffmanView profile
WMU Graduate Ambassador in Marketing at Western Michigan University (1-10 employees employees)

Pros

  • Low bounce rate
  • Customizable donation pages
  • Intuitive reporting

Cons

  • Translation from salsa engage into our CRM system
  • Could use more modern email templates
  • More restrictions regarding image upload. Currently, you can upload any size and insert it. The email will not send correctly but you do not receive an error message.

Return on Investment

  • Increased email engagement
  • Decreased bounce rate
  • Increased ticket sales

Other Software Used

Canva, Google Analytics, Wix

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