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Samsara Vehicle Telematics

Score10 out of 10

7 Reviews and Ratings

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What is Samsara Vehicle Telematics?

Samsara, headquartered in San Francisco, offers their product suite for fleet management, enterprise asset, and GPS tracking. The suite includes cameras (e.g. dash cam), sensors, a mobile app, Wi-FI hotspot and cellular gateway, and other products and features designed to support an enteprise fleet.

Categories & Use Cases

Reviews

What users are saying about Samsara Vehicle Telematics.
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HANDS DOWN - #1 BEST DECISION OUR COMPANY MADE

Franklin EvansView profile
OPERATION in Human Resources at SERVICE TRANSPORTATION, INC (201-500 employees employees)

Use Cases and Deployment Scope

We use to track vehicles, time spent working and vehicle health and alerts. Samsara has become like an additional employee capable of much more than that their competitors.
Samsara stands heads and shoulders above everyone else. Ease of use. Customer support of outstanding and ready to help. For us , that need for help is very rarely as we seldom see any issues come about.

Pros

  • ease of use
  • superior customer service
  • high quality products

Cons

  • more customization
  • more interface branding

Return on Investment

  • huge $ saver
  • easier and faster to learn
  • uptime is nearly 100%

Usability

Other Software Used

Aquant Servie Co-Pilot, Apple iCloud Calendar (iCal), Verizon Security & Privacy Multi-Device

Excellent Full Feature Safety Telematics

Incentivized
Verified User
Director (501-1000 employees employees)

Use Cases and Deployment Scope

I use Samsara for safety telematics on my trucks: video; speed; location. I found Samsara to be a great partner for this service. The hardware was extremely easy to install and set up. I was able to complete an installation without professional services and do it quickly and completely. Using Samsara is also easy. The Dashboard is intuitive and my dispatchers were up and running in minutes. I especially like the features of the system. Video on demand is critical to our accident investigation. Hyperlapse allows me to grab long segments of video without having to go through them in real-time. The camera snapshots let me look in on a driver at a given time without having to download video - when all I need is a snapshot.

Pros

  • Retrieve video.
  • Provide snapshots, both current and historical.
  • Excellent customer service.
  • Easy installation and implementation.

Cons

  • Better notice of when a camera has gone bad or AI of a covered camera.

Most Important Features

  • Video on demand.
  • Snapshots.

Return on Investment

  • Reduced accident frequency.
  • Reduced liability for accidents caused by others.
  • Mitigated and quick resolutions to accidents caused by my drivers.

Other Software Used

Geotab, Descartes Transportation Management Suite

Samsara is the best bang for your buck!

Incentivized
Verified User
Administrator (501-1000 employees employees)

Pros

  • Fleet Visability
  • DOT/FMCSA Compliance
  • Fleet Health/Maintenance

Cons

  • Filtering Reports Leaves a bit to be desired
  • Constant App Updates Frustrate Drivers
  • Plug & Play Causes Issues When Trucks Go In For Maintenance

Most Important Features

  • ELD Hours of Service Compliance
  • Fleet Health/Maintenance
  • GPS Tracking

Return on Investment

  • Better Tracability for Fleet Health
  • Advanced Warnings to plan and stay on top of Preventative maintenance
  • Fleet GPS to identify route productivity

Alternatives Considered

Verizon Connect, Fleetmatics WORK and Omnitracs ELD Solutions

Other Software Used

Microsoft 365 (formerly Office 365), Outlook4Gmail, Zoom

Samsara review

Incentivized
Verified User
Administrator in Product Management (51-200 employees employees)

Pros

  • Video monitoring of road and cab activity.
  • GPS tracking of vehicle location.

Cons

  • More integrations with other tracking applications specifically DispatchTrack.
  • Mobile admin app.

Return on Investment

  • Being able to track our vehicles and anticipate delays.

Other Software Used

Listrak, Dispatch, Shopify