A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Client Relations Specialist in Customer Service at Edfinancial (501-1000 employees employees)
Use Cases and Deployment Scope
It helps manage work solutions. It really helps the company micro-manage issues. This is a really useful software to use and doesn't seem to crash like most software. I as well as my colleagues find this software very useful and would recommend it to any other company based on the performance that it provides.
Pros
Runs smoothly.
Haven't had any issues with it.
Has not ever crashed.
Cons
I can't really think of any areas for improvement.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Chief Financial and Operating Officer in Corporate at The Walker Florez Consulting Group Inc (11-50 employees employees)
Pros
The way the data is cubed is extremely easy, via the drag-and-drop interfaces. It helps build and analyze dashboards effectively in a timely manner.
One of the best things In my personal opinion, is that SAP Workforce Analytics helps you as a leader, to create intelligent and targeted initiatives based on the data-informed reports you can generate.
As a new user myself (2 yrs of experience), I find it incredible that I can tap into a specialized community when I need to do something and do not know how. There have been times that I've thought of a report but didn't really know where to start, after a couple hours of talking to people in the community, I felt like an expert at something I had no idea could be accomplished.
WFA allows us to develop those strategic reports that will support the decision making process, increasing logic and confidence through the use of metrics and measures.
Cons
One of the key areas of improvement, is not in the software itself, but the implementation process into organizations. Sometimes the lack of knowledge of an organization's key driven factors, causes SAP products to not be customized properly for the organization, or the organization's lack of knowledge of all SAP products hinders a produced and effective implementation strategy.
Ad-hoc reporting lags sometimes, and whether it's server response times or the organization's slow connections, it tends to slow the processes at points.
The move to V12 for PM forms leaves the customer with limited configuration choices and the administration tools are not yet up to the functionality that customers get using SuccessFactory and the v11 forms.
Return on Investment
Having a single enterprise-wide HR system has proven to be more effective and more strategically focused than what we had offered to organizations before with a fragmented systems landscape. This allows the organizations to have lower staffing requirements, and to use higher level practices on our transactional environments.
One of the best ROI points for SAP WF is that you can measure and compare business processes against comparable processes in leading organizations and industry best practices to help identify and implement improvements.
Finally, some of the individual key factors that helps determine the ROI and TCO are: reduction in cost due to elimination of payroll outsourcing providers, fewer development and test staff needed for application customization and integration, lower annual maintenance and support fees for application software and databases, and reduction or elimination of support fees or mission-critical consulting and professional services.
Alternatives Considered
Oracle HCM Cloud (including Taleo)
Other Software Used
SAP BusinessObjects BI Platform, SAP Business Warehouse, Oracle BI Foundation Suite