TrustRadius: an HG Insights company

Sapling

Score7.9 out of 10

18 Reviews and Ratings

Get a Demo

What is Sapling?

Sapling is an AI-driven writing assistant designed to help professionals compose more on-point messaging for happier customers, from Sapling Intelligence in San Francisco.

Categories & Use Cases

Reviews

What users are saying about Sapling.
View all reviews

Best AI messaging assistant for customer-facing teams.

Incentivized
Prashant SinghView profile
Software Developer in Information Technology at Backlsh (11-50 employees employees)

Use Cases and Deployment Scope

We using Sapling for our software email marketing professional emails Sapling has been a great find for me in writing good content for emails and websites. A great dashboard with good customer support makes it more reliable. I would definitely recommend this software to other organizations. Sapling is generally great for any sort of communication medium (email, chat, customer service, etc.). The only area where it's slightly less capable is around technical communication specific to code that software engineers write.

Pros

  • Chrome support
  • Checking grammar
  • Professional email content
  • Easy to use

Cons

  • Integration should [be] improved.

Most Important Features

  • Respond to customers with a click.
  • Integration
  • Spelling check

Return on Investment

  • Increase efficiency

Other Software Used

Alibaba Cloud Data Integration, AdSigner Email Signature, Astonish Email

Sapling.ai is my favorite: Better grammar and writing suggestions with use.

Incentivized
Theresa A RahmanView profile
Human Resources Administrator (Contract) in Human Resources at HackerTrail (11-50 employees employees)

Use Cases and Deployment Scope

In terms of fixes and integrations: Sapling.ai is my favorite. It offers multiple integrations with third-party software such as Salesforce, Mailchimp, Slack, Microsoft 365, Discord, and Linkedin.

Pros

  • It works in all text-based web applications like Gmail, Salesforce Lightning, and Zendesk and helps improve typing ability.
  • Offers over 40 integrations with Sapling AI
  • Integration with Salesforce, Linkedin, Slack and many more ...

Cons

  • There is no extension for Safari yet.

Most Important Features

  • It also has custom plugins for Google Docs, Outlook, and Google Slides.
  • Better and faster writing suggestions.
  • Personal dictionary, weekly writing statistics and autocomplete.

Return on Investment

  • Sapling helps me write better and faster by providing personalized suggestions based on context and prior experience.

Alternatives Considered

Grammarly and ProWritingAid

Other Software Used

ProWritingAid, Linguix, Articoolo

Easily write professional emails and content

Incentivized
John Tyagi
Marketing manager in Marketing at Rckcofficial (201-500 employees employees)

Use Cases and Deployment Scope

Sapling.ai is an AI-based writing tool that will give your campaigns a boost by assisting with skills like generating fresh ideas and angles for a high converting copy. It comes with a set of features like auto-grammar check, spelling check, word predictions, and more. This makes it a great tool for content marketing and writing. With this tool, you can create fresh content in seconds and save a ton of time.

Pros

  • AI messaging assistant
  • Fast response
  • Reduce time

Cons

  • Improve integration part
  • Also have an offline app

Most Important Features

  • Customer response
  • Content creator
  • Share and reuse message
  • Quality observation

Return on Investment

  • Improve content and responce
  • Professional emails

Other Software Used

AWS Backup, Accurate Background, LivePepper

Best writing correction software in the market

Incentivized
Peter SuterView profile
Senior Software Engineer (GUI) in Engineering at SIX (1001-5000 employees employees)

Pros

  • It is robust in nature and easy to handle in all terms regarding creating good content.
  • Another best feature that I like the most that it easily finds out any possible mistake in my writing easily detects different errors and spelling mistakes within few seconds which is great.
  • It is helping me to create best possible professional e-mails, to the point content and best writing experience.

Cons

  • [I feel the] integration of Sapling with other softwares is not good.
  • It does not easily integrate with the other writing software that I was already using in the organization [in my experience].
  • It was very hard to actually link all the software with it and easily get access all in one platform for writing good content which [I feel] needs to be fixed.

Most Important Features

  • It has all the amazing features to be the best in the niche of writing.
  • It works on the automated system which is totally AI-based, the AI functionality is solving all the major problems by just mentioning any mistake in the writing and provide a solution or change in that particular section.

Return on Investment

  • Customer support is amazing.
  • They are always available to listen to the questions and provide a solution for the customers.
  • Sapling sometimes is not able to detect wrong spellings which need to be fixed as soon as possible.
  • Listen to questions carefully and try your best to update with the best possible solution which is workable and easily approachable.

Alternatives Considered

Articoolo

Other Software Used

Signpost, ClickDesk, ShopKeep

Catching my spelling mistakes as I type this!

Verified User
Engineer in Engineering (11-50 employees employees)

Pros

  • Grammar checking
  • Spell checking
  • Auto suggestions
  • Dictionary feature for customization
  • Google Chrome support
  • Google Docs add-on support

Cons

  • No Google Slides add-on.

Return on Investment

  • Clear and concise communication.