Users have made several recommendations based on their experiences with the software. The three most common recommendations are as follows:

1. Consider testing other platforms first and evaluating how customers will interact with the software. Users believe that there may be a learning curve and limited help from the help desk, so it is important to explore alternative options before making a decision.

2. Utilize the video training provided by Service Autopilot. Users suggest taking advantage of the training materials to better understand the software's features and functionalities. They acknowledge that it may take some effort to set up, but they believe it is worth it in the long run.

3. Exercise caution when relying solely on software calculations and recommend double-checking for mistakes. Users mention that the software can be buggy and complicated, requiring constant customization. They also note limited reports and the need for manual work to create custom reports. By validating calculations and reviewing data manually, potential errors can be avoided.

These recommendations reflect users' experiences and provide valuable insights for those considering using Service Autopilot for their business management needs.