TrustRadius Insights for Splunk Infrastructure Monitoring are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
Splunk Infrastructure Monitoring, formerly known as SignalFx, has been widely used across organizations for continuous monitoring of cloud resources and application statuses. Users have relied on Splunk Infrastructure Monitoring to aggregate data from various areas and correlate them to pinpoint problem areas. Different applications within organizations have used Splunk to monitor core infrastructure, back-end app servers, front-end servers, databases, and other parts of the application. Splunk Infrastructure Monitoring has helped track hundreds of device endpoints, providing visibility into each device and the ability to customize the data received from them.
The monitoring capabilities of Splunk Infrastructure Monitoring have helped detect device problems and automatically remediate them in some cases. Users have determined custom logs to capture, noted their locations and hosts, and gathered sample log files for Splunk ingest. Splunk Infrastructure Monitoring has been used to monitor AWS infrastructure, troubleshoot issues, and provide visualizations of different data types. It has also been used to monitor Azure and on-prem resources, as well as application health. The product has served as the primary monitoring and alerting solution for infrastructure and application metrics, helping maintain uptime on systems and address business problems related to system monitoring.
Splunk Infrastructure Monitoring has delivered real-time monitoring and troubleshooting across various platforms, enabling instant visualization, alerts, insights, and troubleshooting steps. It has provided observability over a distributed higher education environment and helped build an infrastructure map for steering decisions. The product has been used for incident detection and prevention, monitoring logs, and saving logs for all necessary cases. Splunk Infrastructure Monitoring has been used as a primary monitoring tool in Cloud Infrastructure, managing dashboards and incidents. It has offered deep insights into system and network activities, monitored applications, and alerted when applications go down. The product has helped monitor service health, diagnose issues, and show data in a manner that exposes the desired information. It has been used to monitor infrastructure and services, set baselines, and analyze logs for trends, issues, improvements, and reporting.
Customers have found value in the proactive monitoring features of Splunk Infrastructure Monitoring, allowing them to take action based on metrics like CPU utilization and disk space. Reviewers have praised the product's ability to alert users about system issues and take proactive measures to maintain system uptime. Overall, Splunk Infrastructure Monitoring has proven instrumental in monitoring different environments, including production, UAT, development, Linux virtual machines, AWS infrastructure, Azure resources, on-prem resources, and application health. By providing real-time insights, visualizations, and alerts, Splunk Infrastructure Monitoring empowers organizations to make informed decisions and address business problems related to system monitoring effectively.
The leading scope for using Splunk is log parsing and proactive monitoring. Combining logs from multiple sources, discerning trends for display on dashboards, and acting on specific triggers (errors, etc.).
Pros
Querying over multiple sources.
There are a lot of ad hoc possibilities, including clearly structured query language.
Creating dashboards and shareable reports.
Cons
You can use table-like functionality to generate dashboards, but these queries are heavy on the system.
It could be easier to give insight into what type of line parsing is used for specific documents in a company-managed environment and/or show ways to gain the insights needed.
I would like to see ways to anonymize specific data for shared reports without pre-formatting this in a dashboard on which reports could be based.
Likelihood to Recommend
The query language is relatively easy and flexible when looking into an application's problems. These queries can then be used for alerts, reports, and dashboards. I believe Splunk is a platform that can help a system grow into its proactive application management, using incidents to add insights as needed without trying to work out every scenario in advance.
VU
Verified User
Professional in Information Technology (Information Services company, 1001-5000 employees)
For monitoring and reporting errors and failures in the application.
Pros
Interactive dashboards
Routine Reports generation
Alerting on specific monitoring conditions
Cons
SPL syntax could be better
Visualization can be more customizable
Likelihood to Recommend
Well suited - for tracing errors based on the Alerts received and for calls stats report generation. Less appropriate- cannot think of a situation where it's not applicable.
VU
Verified User
Professional in Information Technology (Telecommunications company, 5001-10,000 employees)
Use it to troubleshoot issues with our software in our internal and cloud environments.
Pros
powerful searching
user friendly filtering
one stop shop
Cons
learning curve wasn't easy as a new user
visibility into running queries could be more obvious
Likelihood to Recommend
Great for organizations that need to centralize different types of logging across integration, qa, sandbox and production environments. Would be less impactful for organizations that don't have complex logging needs.
VU
Verified User
Professional in Product Management (Computer Software company, 1001-5000 employees)
Splunk Log Observer is used to apply queries on logs recorded in Splunk Cloud platform. This helps us debug any business problems or outages in services or infrastructure issues easily by running the queries that doesn't require technical knowledge. The scope of the use case varies widely as it is used across the operational and support teams.
Pros
Logging is extremely user-friendly
Does not require technical expertise to use the product
Trust-worthy and accurate results
Cons
Takes time to load at times
Documentation can be enhanced
User Interfaces can be made better
Likelihood to Recommend
Splunk Log Observer is well-suited to monitor logs and filter them according to the needs. It makes the debugging easier and faster. It is especially helpful because it doesn't require technical expertise to query the logs. Can be used by any engineer with no prior database query language skills. May not be ideal for cases if you are looking for advanced customisations without prior data knowledge.
VU
Verified User
Engineer in Information Technology (Computer Software company, 10,001+ employees)
Splunk Log Observer provides good alerting system. It provides Critical alerts and monitor the system accordingly keeping the logs.
Pros
Triggered Critical Alert
Log observer in detailed view
Infrastructure Monitoring
Cons
Integrating the system with Slack channels
Saving the logs in different cloud provider
Viewing the logs at more fine grained level based on user roles and permissions
Likelihood to Recommend
Well suited scenarios: Whenever we would like to monitor the infrastructure (small or big), this elastic search log observer provides the detailed view of logs at different levels and triggers the alert accordingly. Less appropriate scenarios: When a specific user privilege wants to see the logs only at one level (not deep dive), it does not provide that fine grained permission.
I am using Splunk Application Performance Monitoring to help identify our customer's application performance issues and root causes. Business use case: Our customer has an intermittent issue with transferring/uploading data in the MatterMost application. Scope: Our team was engaged in identifying where the problem is coming from and which layer of the application, such as database, application server, web server, network, operating system, cloud storage, etc., and fixing the issue.
Pros
Splunk Application Performance Monitoring integrated all layers of traffic and logs and gave a single panel of troubleshooting
Splunk Application Performance Monitoring help a lot to address layer 7 (Application layer) of network traffics
Cons
I wish Splunk Application Performance Monitoring could integrate with packet capture and analysis tools and provide the integrated analysis results on each tier of the application
Likelihood to Recommend
Splunk Application Performance Monitoring integrated 360 degrees of logs and statistics results in minutes, which usually takes weeks of effort to produce.
VU
Verified User
Professional in Information Technology (Computer Software company, 1001-5000 employees)
We use Splunk Real User Monitoring (RUM) to debug any issues in an application end to end. This includes issues that could occur in the frontend or in the backend or debugging logs in general. It also has a cool user interface, and the artificial intelligence engine is a nice touch as well.
Pros
Artificial Intelligence engine
End to end visibility
Good User Interface
Cons
Performance improvement in case of multiple filters
Less storage
Better pricing
Likelihood to Recommend
Scenarios where Splunk Real User Monitoring is well suited: - End-to-end debugging of an application deployed to production. - Artificial intelligence suggestions based on log data. - Good user interface.
Scenarios where Splunk Real User Monitoring is less appropriate: - Where storage available is less. - Where multiple filters need to be applied at the same time.
VU
Verified User
Engineer in Engineering (Computer Software company, 501-1000 employees)
We are using this product to get move visibility of our user's issues and measure user experience of server-side applications. It helps us to reduce MTTR and better visibility of user activity per session helps us to have a proactive approach with a better service-oriented approach. Many out-of-the-box integrations also made our life easier for implementation.
Pros
Easily to find errors and fix them
Detailed inspection of user's data
Great dashboards that provides important insights
Cons
the analytics side of product can be better
Cost model to be company friendly
Product Documentation can be better
Likelihood to Recommend
This product provides us solutions for a need for security operations, automated response, as well as mapping adjusting of security components. It provides us good SIEM fundamental platform. We are also using Splunk for information assurance, system alerting, and compliance aspects of IT area. Its integration with 3rd parties have good benefits for initial phase.
VU
Verified User
Manager in Information Technology (Computer Software company, 1001-5000 employees)
Application monitoring our internal system for testing.
Pros
Monitoring of areas developed in various languages is possible
Provides various APIs and easy-to-use methods
Provides the latest technology in application monitoring
Cons
Limitations of flexible dashboards and customization
Difficulty in root cause analysis
Likelihood to Recommend
In the event of a failure, it was difficult to find the exact cause due to insufficient data provision until finding the problem. It is a pity to provide a method to provide more app trace data. Is there a way to dynamically collect detailed app traces in my real-time environment?
We use Splunk Infrastructure Monitoring across enterprises as a standard infrastructure monitoring solution for various mission-critical business application systems. We had set up pub/sub architecture to collect streaming analytical data. We mostly use it for on-premises devices. Operations teams rely on its alerting capabilities to ensure system uptime and act on some proactive metrics like CPU utilization and disk spaces full, etc.
Pros
UX, dashboards and KPI charts.
Really good documentation and training options.
Splunk supports hybrid or multi-cloud infrastructure monitoring a big plus for enterprises with cloud services.
Cons
It's expensive only large enterprise can afford.
UI improvement - built in dashboard templates, search and filter options.
Likelihood to Recommend
Splunk Infrastructure Monitoring is the ultimate choice for infrastructure monitoring and can be easily mastered by the operations team. It even has built-in integration options support for various clouds and database or analytics services so it is the ideal choice for large enterprises to improvise observability and track key infra metrics. Newly they have introduced cloud SaaS service as well with easier pricing options to get started or evaluation.
VU
Verified User
Team Lead in Information Technology (Computer Software company, 10,001+ employees)