Substack Reviews & Insights

Score9.3 out of 10

10 Reviews and Ratings

Community insights

TrustRadius Insights for Substack are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy to use and user-friendly interface: Many users have praised Substack for its easy-to-use and clean interface, making it convenient for writers to navigate and manage their subscriptions effectively. The platform provides a user-friendly interface that simplifies the process of managing subscriptions.

Seamless integration of content with operations: Several reviewers have highlighted Substack's seamless integration between content creation, subscription management, and payment design. This feature allows writers to monetize their work efficiently and effortlessly by providing them with an integrated system that streamlines the process of managing subscriptions and payments.

Ability to own content: Users appreciate that Substack allows them to maintain full control and ownership over their published content. This valuable feature provides a sense of security for writers who want to protect their intellectual property, ensuring that they retain complete ownership of their work without any restrictions or limitations imposed by the platform.

Substack Reviews

2 Reviews

Small Businesses (1-50 employees)

Substack is far from sub-par! A great option for newer creators and marketers

Rating: 9 out of 10

Incentivized

July 14, 2022

Use Cases and Deployment Scope

It's been an awful ordeal in previous years to try and keep up with all the content I want to push out to my followers. Forget trying to monetize anything or accept financial support in an integrated way. It has changed my workflow so much and made it much more efficient to use Substack for content distribution. Also, as a reader who likes to keep up with the latest in my industry, Substack collates my subscriptions for me, all in one place, so I can stay on top of my favorite writers without going down the social media rabbit hole.

Pros

integration of content with operations, like subscriptions & payment
design! clean and simple
curation of subscriptions I read

Cons

editor is on the primitive side - it's wysiwyg, but missing some embed options
integrate with google analytics
percentage cut that Substack takes can become a burden as your revenue grows. Problems scaling.

Likelihood to Recommend

Substack is great for writers/content creators just getting started with wanting to monetize their ideas/content/writing, etc. The percentage-based fee that Substack gets is small if you have a small following. As your following grows, however, you might prefer a flat-rate platform like Ghost. If you're small, you're also not that likely to need a robust integration with Google Analytics. You're probably okay with just eyeballing your open rate. For putting publishing into the hands of the people, though, Substack is great.

Verified User

Engineer in Professional Services (Professional Training & Coaching company, 1-10 employees)

Vetted Review

2 years of experience

Robb Auspitz Review of Substack

Rating: 10 out of 10

Incentivized

July 11, 2022

Use Cases and Deployment Scope

I use Substack to create promotional and educational content. I use a mini-blog format to write infomercials that explain various topics relating to the Hemp/CBD industry and Groovy Hemp Company. The problems addressed include branding and improving my store's searchability. The scope is very broad. A distinct brand identity sets my store apart from a very crowded field. A successful SEO campaign has been proven to drive a lot more sales than social media that is not 100% focused on video.

Pros

Because it has a very high Domain Authority ranking relevant backlinks in a published article will help make my store more searchable.
Substack is very easy to work in. The toolset they provide may not be as extensive as other platforms but it is certainly enough to create a meaningful, interesting post.
Substack is very focused on creating a community of writers that support each other. They run an ongoing email campaign that reinforces their focus on building a community of writers.

Cons

More clarity on why I would use Substack as a podcasting platform. I understand that it's a new thing for them but I'm not sure about making the switch until I see more hard, technical information. And yes, I am being picky about it.
They could provide a few more formatting tools for the writer even though what they currently provide does a good job.
Support for more extensive video tools. I understand that YouTube and TikTok dominate that arena but there's always room for more competition.

Likelihood to Recommend

It's well-suited for a creative writer who is comfortable writing essays or short fiction. It's especially well-suited for writers who are focused on writing essays based on personal experiences. I'm not sure it has the tools at this point for someone who wants to serialize a novel or long-form non-fiction book. I'd like to see better multi-media tools for writers/content creators who are fluent in written and audio-visual methods of communicating.

Robb Auspitz

Owner in Marketing at Groovy Hemp Company LLC (Internet, 1-10 employees)

Vetted Review

1 year of experience

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Robb Auspitz Review of Substack

Rating: 10 out of 10

Incentivized

July 11, 2022

Use Cases and Deployment Scope

Pros

Because it has a very high Domain Authority ranking relevant backlinks in a published article will help make my store more searchable.
Substack is very easy to work in. The toolset they provide may not be as extensive as other platforms but it is certainly enough to create a meaningful, interesting post.
Substack is very focused on creating a community of writers that support each other. They run an ongoing email campaign that reinforces their focus on building a community of writers.

Cons

More clarity on why I would use Substack as a podcasting platform. I understand that it's a new thing for them but I'm not sure about making the switch until I see more hard, technical information. And yes, I am being picky about it.
They could provide a few more formatting tools for the writer even though what they currently provide does a good job.
Support for more extensive video tools. I understand that YouTube and TikTok dominate that arena but there's always room for more competition.

Likelihood to Recommend

Robb Auspitz

Owner in Marketing at Groovy Hemp Company LLC (Internet, 1-10 employees)

Vetted Review

1 year of experience