Symantec Endpoint Security Reviews and Ratings

Rating: 6.5 out of 10

Score

6.5 out of 10

Community insights

TrustRadius Insights for Symantec Endpoint Security are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Central cloud console architecture: Users have found the central cloud console architecture of the product to be a great feature, providing a single point of control for managing security. This pro was mentioned by several reviewers and highlights the convenience and efficiency of having all security management functions centralized in one place.

Fast response to breaches: Reviewers appreciated the fast response from the product in the event of a breach in the servers, indicating that it is effective in detecting and responding to threats. This pro was mentioned by multiple users, emphasizing the product's ability to swiftly identify and address security incidents.

Protection against spyware and viruses: The product's capability in safeguarding against various types of malicious software, including spyware and viruses, received positive feedback from users. This pro was mentioned by several reviewers, indicating that they value the comprehensive protection provided by the product against these common threats.

Reviews

64 Reviews

Excellent EndPoint Security

Rating: 9 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

We use Symantec Endpoint Security for a long time. It meets all our security needs. Symantec Endpoint Security acts as a one platform for endpoint protection, combining prevention, detection, and response to address modern cybersecurity challenges while aligning with business goals like cost reduction and compliance. It includes antivirus, client firewall and intrusion preventions. With it's device protection, controlling the devices plugged into the end-user machine with the device protection feature is really important in terms of security .

Pros

Restricting USB usage to prevent data exfiltration. With this we stop employees from using unauthorized USB devices.
It blocks malicious email attachments or direct downloads
It's behavioral analysis stop unknown ransomware
Integration with other tools.

Cons

Management Server GUI should be improve
Integration with cloud native applications
It consume lot of end point resource

Likelihood to Recommend

A file often exploited by malware to auto-execute malicious code when USB devices are plugged in. When a USB device is connected to an end-user machine, we need to blocking the Autorun.inf file. This was done using Symantec Endpoint Security in an extremely easy way. As a result, a significant security risk was eliminated.

Verified User

Consultant in Information Technology (501-1000 employees)

Vetted Review

10 years of experience

Trustworthy and Effective

Rating: 10 out of 10

Incentivized

June 1, 2023

Use Cases and Deployment Scope

We are using this product for more than 90K users worldwide, and we are working in a team to support our client. The main issue is that some end-user devices show offline, so it's difficult to troubleshoot remotely. This product does its job for HI policy, using this feature, we are able to fetch complete reports of end devices.

Pros

SONAR
HI
Application control
Network Firewall
intrusion Prevension

Cons

Devices Offline issue
SEP install failed remotely
Connectivity issue
Signature update required

Likelihood to Recommend

It has been able to detect and prevent malware, as well as warn us quickly when it has found malware.

Sometimes you will face device offline issues so required to troubleshoot manually and during remote installation you will face installation failed issues if there is any other third-party tool file present in the directory.

Verified User

Engineer in Information Technology (201-500 employees)

Vetted Review

2 years of experience

Symantec Endpoint Security good for small to med businesses.

Rating: 8 out of 10

Incentivized

May 20, 2022

Use Cases and Deployment Scope

We have it installed on our server and workstations to help protect against viruses and malware. The installation and deployment process was quick and easy. The server-side program allows for easy deployment and updates to all the workstations which is a huge time saver.

Pros

Real time - virus scan
Real Time - firewall detection
Real time - anti-malware

Cons

price point, it would be nice if the per user license was a little cheaper
Can be a pain for end users when trying to install new application on their workstations
We have had some issues with using the program along with drive encryption

Likelihood to Recommend

It's easy to set up and deploy on both the servers and workstations. The price point is a little high and we have had some issues installing 3rd party software, but the product is worth it.

Verified User

Professional in Legal (1-10 employees)

Vetted Review

4 years of experience

Symantec ES is a lightweight but feature full solution that enabled us to get rid of multiple resource intensive endpoint agents and keep developers happy

Rating: 7 out of 10

Incentivized

April 21, 2022

Use Cases and Deployment Scope

Symantec Endpoint Security is our EDR solution which helps ensure our machines stay free of infection and remain compliant with our organisational policies by providing an extensive range of functionality that we employ e.g. honeypots to waste the time of any attacker which might have gotten through, application control and isolation, ability to quarantine infected machines, ransomware protection, host-based IDS, etc.

Pros

A lightweight agent which does not impact legitimate user tasks, even developers who compile complex code.
Multiple modules which provide a wide range of functionality.
Is not easily killed or uninstalled so devices remain monitored at all times.
Also provides deception technology which other vendors often do not in similar solutions.
Ability to intelligently quarantine machines which may be infected.

Cons

More granular control over which USB devices can be blocked/allowed.
Native integration with other solutions for alerting without needing to have a SIEM in between.
Would benefit from gathering more OS logs in a manner similar to Sysmon.
Usage in other environments rather than just on end-user machines e.g. Kubernetes nodes in the cloud.

Likelihood to Recommend

Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.

Verified User

Engineer in Engineering (501-1000 employees)

Vetted Review

1 year of experience

It does exactly what it says on the marketing

Rating: 7 out of 10

Incentivized

April 19, 2022

Use Cases and Deployment Scope

We use Symantec Endpoint Security to protect our Workstations from the daily threats posed by viruses, malware, ransomware and other cybersecurity attacks. Most of our users are remote and carry their laptops to different offices (both our own and customers) and ensuring that they are protected against the increasing number of threats from outside the business is key. It currently covers around 40 systems.

Pros

Delivers strong protection against cybersecurity threats
AI guidance when creating and deploying policies
Advanced threat detection
A single agent simplifies installation

Cons

The merger with Broadcom has left existing customers struggling for support
Web console is difficult to setup and feels slow compared to others
Consumes significant resources and can cause slowdowns on older systems

Likelihood to Recommend

We have found that Symantec Endpoint Security is better suited to newer systems running faster processors and more than 8GB RAM otherwise the client agent takes up too many resources and slows the system down. However, if you have a reasonably modern fleet of systems it does everything you would expect from an Endpoint Protection solution and works well as part of a multi-layered cybersecurity policy.

Tony Ryan

CIO (Chief Information Officer) in Information Technology at Origin Storage Limited (11-50 employees)

Vetted Review

1 year of experience

SEP, wonderful end point security but is clunky web console.

Rating: 7 out of 10

Incentivized

April 19, 2022

Use Cases and Deployment Scope

We activated Symantec endpoint to secure our servers through anti-malware that prevents attacks on our systems and minimizes our server vulnerability. It also detects breaches in our servers and provides an automated resolution response. It provides us with a single simplified cloud console architecture that has made governance simple and reinforces our general security endpoint stance. Automated intelligence has really been effective in fortifying and managing our APM.

Pros

Has a single centralized cloud console architecture.
Fast responses when there is a breach in the servers.
Great protection against spyware and viruses.

Cons

Since its acquisition by Broadway, Symantec has become sloppy with a messy web console.
Its RAM usage is more than we'd normally prefer leading to the sluggishness of some of our applications.

Likelihood to Recommend

Symantec endpoint has wonderfully centralized cloud console architecture that we are able to fine-tune to our preferences. It has great anti-malware and anti-virus. However, the anti-malware is not totally effective. There was a time the Trojan Horse Virus was made through our architecture and we didn't detect it leading to a few systems crashing down.

Verified User

Engineer in Information Technology (10,001+ employees)

Vetted Review

7 years of experience

An honest review of Symantec Endpoint Security from a Network Operations Manager at a major US Airline

Rating: 5 out of 10

Incentivized

April 15, 2022

Use Cases and Deployment Scope

Our company uses Symantec Endpoint Security for approximately 500 Windows-based PCs across our organization. In general, Symantec does what it is supposed to and it detects and blocks attacks at the endpoint level. The Symantec software is very easy going on PC resources and does not seem to bog down the system and simply works.

Pros

Endpoint Security
Blocking Malware
Decent Firewall protection
Centrally Managed software

Cons

The merger with Broadcom ruffled some feathers for sure and was very sloppy. At one point Broadcom/Symantec was going to stop supporting all business customers but they seem to have reversed course and are now offering renewals for existing clients.
No endpoint AV product is 100% effective and occasionally some malware will sneak through.

Likelihood to Recommend

Symantec Endpoint Security is well suited for any Windows-based operating system and their centrally managed software will help corporations of all sizes maintain their installs. The endpoint security product might not be the best product for home-based users but Symantec offers many flavors of its product for those customers.

Brett Stone

Network Operations Manager in Information Technology at Cape Air IT Department (501-1000 employees)

Vetted Review

12 years of experience

Symantec Security support is awful! Not recommended.

Rating: 1 out of 10

Incentivized

April 15, 2022

Use Cases and Deployment Scope

We currently use Symantec Endpoint Protect (SEP), Endpoint Detection and Response (EDR), and Email Cloud Security for our full security suite of our environment. This satisfies the business need to have security on our endpoints, users, network, and email. We've been using Symantec for security for about 5 years now.

Pros

Having Endpoint protection, EDR, and Email security in one platform suite.
The product does as OK job of protecting against malware and viruses.
Symantec is a well known brand.

Cons

The Broadcom support for Symantec is awful! You can never get anyone to help.
The Endpoint Security seems to really just be hash-based and very little in the way of behavioral-based scanning.
The Web Consoles are clunky and hard to set up.

Likelihood to Recommend

It's almost impossible to get any kind of support with any of the Symantec products (Endpoint Protection, EDR, or Email Security), ever since they were purchased by Broadcom. Even when trying to purchase a renewal and ask questions about products/licenses that were changed without our knowledge, still it was very difficult to get any type of assistance, or even a quote. And the product is only OK, it's nothing great anymore. I always thought Symantec was pretty good, but ever since they were purchased by Broadcom, I have no faith at all in the brand.

Verified User

Administrator in Information Technology (201-500 employees)

Vetted Review

5 years of experience

The one of the best on market!

Rating: 7 out of 10

Incentivized

April 13, 2022

Use Cases and Deployment Scope

We used to use Symantec Endpoint Security for a long time and were completely satisfied with the quality-price value. The antivirus provides a good level of defense from viruses and malware but has some bugs with web-application scanning (I had an issue with Chrome). Files and network inspection is one of the best in the security market as well.

Pros

Reputation checking
Online defense
Antivirus

Cons

Web application online control

Likelihood to Recommend

Symantec Endpoint Security as a multiplatform software is one of the best solutions in end-users protection market. From my experience, it is equally good on Windows and Mac desktops. But contemporary IT world requires a complex solution for enterprise security and the other Symantec (Broadcom) products (like Symantec Message Gateway) do not as good as Endpoint Security.

Verified User

Engineer in Information Technology (1001-5000 employees)

Vetted Review

5 years of experience

Symantec equals Security and Peace of Mind

Rating: 10 out of 10

Incentivized

April 13, 2022

Use Cases and Deployment Scope

Our primary use case for Symantec Endpoint Security is threat intelligence and endpoint protection. Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it. It is somewhat more than just an antivirus, it also included a firewall that operated in addition to the Windows or Mac firewall.

Pros

Pc Protection
Server Protection
Network Protection

Cons

Live Updates needs a revamp
More Data provided from agent on Pc
Simplify Website

Likelihood to Recommend

In our company, we use it for all the employees. Our IT department has full control over the adjustments of all the installations. Employees don't need to worry about scheduled scannings, updatings, fine tunning or anything else. It's pre-installed on all the machines and is there to protect, not to disturb. It's awesome!

Earl Foggs

Computer and Information Systems Manager in Information Technology at TelAffects LLC (201-500 employees)

Vetted Review

4 years of experience

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Symantec ES is a lightweight but feature full solution that enabled us to get rid of multiple resource intensive endpoint agents and keep developers happy

Rating: 7 out of 10

Incentivized

April 21, 2022

Use Cases and Deployment Scope

Pros

A lightweight agent which does not impact legitimate user tasks, even developers who compile complex code.
Multiple modules which provide a wide range of functionality.
Is not easily killed or uninstalled so devices remain monitored at all times.
Also provides deception technology which other vendors often do not in similar solutions.
Ability to intelligently quarantine machines which may be infected.

Cons

More granular control over which USB devices can be blocked/allowed.
Native integration with other solutions for alerting without needing to have a SIEM in between.
Would benefit from gathering more OS logs in a manner similar to Sysmon.
Usage in other environments rather than just on end-user machines e.g. Kubernetes nodes in the cloud.

Likelihood to Recommend

Verified User

Engineer in Engineering (501-1000 employees)

Vetted Review

1 year of experience