TrustRadius Insights for Tableau Cloud are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
Tableau Online has become an essential tool for organizations across various departments, providing valuable data analysis and visualization capabilities. Users from the Digital Marketing department rely on Tableau Online to accurately track lead and sale counts, as well as credit pass reports. By analyzing campaign performance and identifying areas for improvement, users are able to focus their time effectively and make data-driven decisions. The software also integrates seamlessly with web analysis tools, allowing for incident and defect analysis within the organization.
Tableau Online's strength lies in its ability to provide excellent KPI graphics and executive summaries, making it a valuable tool for data visualization and analysis. Users can easily customize reports to meet their specific needs, and the software also offers live data visualizations, ensuring that users always have access to up-to-date information. Vivint, for example, utilizes Tableau as a platform to centralize lead, sale, and install data, creating custom dashboards that display conversion rates and call center metrics.
Another key use case for Tableau Online is generating daily, monthly, and annual reports in the analytics department. The software provides powerful data insights that help drive business decisions. It is particularly useful for data integration with other software systems, serving as a bridge between data teams and business/product teams by presenting data in ways that stakeholders can understand and use effectively.
Sales representatives also benefit from Tableau Online as they can track their performance and commission through the software. It acts as the front-end to the in-house sales commission system. Additionally, Tableau Online promotes collaboration within organizations by facilitating data sharing and visualization.
The analytics and reporting team extensively uses Tableau Online for automated sharing of reports across various verticals. Similarly, partners of Tableau Software leverage this tool to advise customers on usage, implementation, and support.
Tableau Online has revolutionized product launches by providing dynamic online visualizations that were not possible with traditional presentation tools like PowerPoint. It enables different departments to present complex reporting in a visually pleasing and easy-to-understand manner.
In addition to marketing and sales, Tableau Online finds applications in HR, procurement, trade, security, and other business areas. It helps track the impact of projects, investigate whether design goals are being met, and provides valuable business intelligence through visualizations and exploration of key metrics.
Overall, Tableau Online is a versatile tool that addresses a wide range of business problems and enables organizations to make informed decisions based on data insights.
We use Tableau for both internal company-proprietary and external customer-related visualization and interactive exploration of our key business metrics. Tableau helps us find the needles in the haystacks that we didn't even know we were looking for. Fantastic integrations with all of our 3rd party tooling, and seamless data ingestion means that no matter where the data originates, we can count on being able derive business intelligence from it quickly and easily.
Pros
Fine-grained permissions and user access tokens allow sensitive data to stay in the right place.
Scheduled reports save time by delivering data when we need it.
Online search makes it easy to find what you're looking for.
Cons
Mobile integration is not quite up-to-par with desktop in terms of performance.
Data filters can be clunky to use.
Sorting can be quirky when dealing with multiple character encodings.
Likelihood to Recommend
Pretty much the best option for performing data visualization on large data warehouses and data lakes. Infinitely scalable and integrations with many 3rd party tools. Creates visualizations that both technical and non-technical stakeholders can rally around. Would highly recommend to anyone looking to improve their business intelligence.
VU
Verified User
Administrator in Engineering (Biotechnology company, 51-200 employees)