ThoughtSpot Reviews & Insights

Score8.2 out of 10

202 Reviews and Ratings

Community insights

TrustRadius Insights for ThoughtSpot are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Visual Appeal of Visualizations: Reviewers have highlighted the clean and visually appealing design of the visualizations on the platform, making data interpretation more accessible. Speed of Development: Many users have praised the platform for its speed in development, enabling them to work efficiently and effectively. Ease of Complex Formulas Handling: Users mention that the platform simplifies working with complex formulas, enhancing their data manipulation capabilities. User-Friendly Dashboarding Feature: The dashboarding feature is lauded by users for being intuitive and suitable for non-technical users. Efficient Data Search and Insights Generation: Users appreciate how easy it is to search for data and obtain insights quickly on the platform.

Reviews

91 Reviews

Easy to use dashboards

Rating: 8 out of 10

Incentivized

April 28, 2025

Use Cases and Deployment Scope

We use it to build dashboards to track various metrics for our campaigns like CTR, campaign name and other engagement metrics.

Pros

It helps track combined data
It looks into details of what campaigns are performing well
It helps segregate into days of week for the campaign that's performing well

Cons

If it could be integrated with Braze to track tests
Using Braze tests and directly getting results in ThoughtSpot

Likelihood to Recommend

ThoughtSpot is best suited to build dashboards and track specific campaigns. The reporting is great!
It might not be suitable to tracking test and how that's performing.

Verified User

Strategist in Marketing (51-200 employees)

Vetted Review

1 year of experience

ThoughtSpot for the Win

Rating: 9 out of 10

Incentivized

January 22, 2025

Use Cases and Deployment Scope

We need it to visualize our data across the entire company as well as a reporting/visualization that we whitelabel for our customers. It solves not just getting an understanding of our and our clients' revenue/claims/resolution rates, but also gives us very interesting trends and insights in our data that we would have otherwise overlooked.

Pros

Reporting
Data Visualization
Trends and Insights
Liveboards and one-stop-shop dashboarding

Cons

Faster implementation (even though it's easy enough as it is)
More API's for individual features
Faster performance

Likelihood to Recommend

ThoughtSpot is best suited to analyzing and visualizing data sets where you want to be able to drill down and dissect the data in different ways, but you may not necessarily be sure how to set it up to do that, since ThoughtSpot takes care of the drill down hierarchy that normally needs to be set up in advance. That way you can slice and dice data to suit your business questions. Scenarios where it's not appropriate is if you have data distributed over multiple databases and you want to bring it all together. That can be a challenge.

Verified User

Vice-President in Engineering (51-200 employees)

Vetted Review

1 year of experience

Quick, dynamic and custom

Rating: 9 out of 10

Incentivized

October 1, 2024

Use Cases and Deployment Scope

Data visualization related to customer complaints. ThoughtSpot allows for quick and easy customization of the required information. Some superusers provide basic dashboards using complaints datasets, and then the team is able to customize what to display (e.g. complaints belonging to a specific customer, country, year…) and how (type of graph, grouping…).

Pros

Customization
Human language friendly
Good user interface

Cons

Complex for new users
Non-admins cannot easily customize color palettes (at least in a corporate environment)

Likelihood to Recommend

Scenarios where you don’t need a static dashboard, but a dashboard to play with, easily add data, remove it, change how it is visualized… I’d recommend having a basic view that allows users to avoid a lot of pre configuration and just need to type in what they want to see.

Verified User

Engineer in Quality Assurance (10,001+ employees)

Vetted Review

1 year of experience

ThoughtSpot for analysts in Business organizations

Rating: 9 out of 10

Incentivized

September 25, 2024

Use Cases and Deployment Scope

We use ThoughSpot as a Business Analytics and reporting tool. Some of our organization data is connected and available in ThoughtSpot so we can generate tables, charts and a complete Dashboard to review, analyze, and report this data. The main problem ThoughtSpot resolves in our organization, compared to other similar tools we have is that is much more flexible so many users can generate their personalized views and analysis directly in the tool.

Pros

Great User Interface
Great flexibility for personalized views
Easy connection to databases

Cons

We need more type of charts and views
Better filtering experience

Likelihood to Recommend

It is well suited when the same data is consumed by many different people with different analytics and visualization requirements because, if you have the data available in ThoughtSpot, every user can prepare different views.

Also, it is a good reporting tool, you can get rid of slides if you have a good dashboard prepared, gaining flexibility and agility.

Verified User

Analyst in Product Management (10,001+ employees)

Vetted Review

2 years of experience

ThoughtSpot - powerful and easier insights

Rating: 9 out of 10

Incentivized

September 25, 2024

Use Cases and Deployment Scope

I have used ThoughtSpot to create an intuitive dashboard that helped users to understand data more and in an easier way. One of the major problems that ThoughtSpot addresses is the reducing dependency on data teams for insights by enabling self service analytics. Its instant insights enables faster decision making. ThoughtSpot's natural language querying system helps the non technical business users to comfortably query data and derive insights.

Pros

Whenever a non technical person wants to query data, they can just enter the basic query which can be converted into a structured way and it gives instant insights
Scalability for larger datasets
With SpotIQ , it helps in AI powered dashboards which are very useful
Data sharing and collaboration is very fast and easy

Cons

Limited data literacy

Likelihood to Recommend

ThoughtSpot's mobile app helps users to access, explore and interact with data anywhere and also it helps users to blend data from different data sources without the need of extensive data engineering. ThoughSpot ensures secure data access with robust enterprise-grade controls. It supports RBAC and integrates with identity managemnt systems, ensuring that only authorized users can access specific datasets or analytics features.

Kanchana Velaga

Sr Software Engineer in Information Technology at Kipi.bi (501-1000 employees)

Vetted Review

3 years of experience

ThoughtSpot: A great Tool for getting insights to data

Rating: 8 out of 10

Incentivized

September 24, 2024

Use Cases and Deployment Scope

One of the major challenges that ThoughtSpot solves is reducing the dependency on data teams for reports and insights. ThoughtSpot also integrates well with modern data cloud platforms like snowflake. This platform enables the creation of dynamic, interactive dashboards and visualizations which help track KPIs and provide insights into business performance. ThoughtSpot empowers non technical users to perform ad-hoc data analysis. User can use Google like search interface to query data and generate insights real time without relying on data team.

Pros

Ease of use
Cloud-native integration
Automated data loading
Scalability
Extensive connectivity
Data governance and security

Cons

Slow decision making
Lack of insights for complex data

Likelihood to Recommend

By using the power of cloud platforms like bigquery or snowflake, ThoughtSpot can deliver performance at scale ensuring that even the largest organization can quickly analyze and visualize data.
The ability to seamlessly share live dashboards fosters collaborations, ensuring everyone in the organization is working from the same data source and aligned in decision making.

Verified User

Engineer in Information Technology (501-1000 employees)

Vetted Review

3 years of experience

Makes analytics fun! Easy to implement & a game changer for our clients

Rating: 10 out of 10

Incentivized

July 22, 2024

Use Cases and Deployment Scope

I'm the Principal Product Manager for a SAAS-based marketing automation solution. We implemented ThoughtSpot as an embedded & white labeled solution to provide advanced analytics to our customers. Our users get the pre-defined liveboards we create for them, but can then drill into their data, see trends, and run analyses using AI. Advanced users can create their own visualizations and liveboards.

Pros

Natural language search to generate visual answers
Easy data modeling
Tools for embedding into our application
Managing security & content sharing across our multiple clients

Cons

Some visualizations can be hard to format correctly
Adding a search parameter or making a small change can completely reformat your visualization into a different graph type

Likelihood to Recommend

Easy to use for the average business user. Easy to embed into a 3rd party app.

Verified User

Employee in Product Management (51-200 employees)

Vetted Review

1 year of experience

Love ThoughtSpot!

Rating: 10 out of 10

Incentivized

July 15, 2024

Use Cases and Deployment Scope

ThoughtSpot has transformed our ability to read and understand data at our company, and their continued growth and development are incredible. Their latest AI release helps our non-technical team find what we need to inform our planning and innovation for the future. Because of ThoughtSpot, we have improved member retention and engagement and are looking forward to the continued partnership.

Pros

innovation
ease of use
data analytics

Cons

make it easier for non-technical folks to onboard
more feedback loops to give suggestions to the TS team

Likelihood to Recommend

ThoughtSpot is great for non-technical folks to integrate, visualize, and analyze data

Verified User

Director in Marketing (1-10 employees)

Vetted Review

2 years of experience

ThoughtSpot Review

Rating: 10 out of 10

Incentivized

April 24, 2024

Use Cases and Deployment Scope

We use ThoughtSpot as a central piece of our analytics platform. It houses a large majority of our internal and external reporting. It covers a pretty large scope and solves numerous business problems for us, including ad hoc reporting, embedded reporting, internal reporting, external reporting etc. We also leverage RLS to limit external reporting.

Pros

Reporting development is pretty simple
RLS
Visualizations are pretty clean for the most part.

Cons

Objects are not able to be referenced across
Lacks the ability to put reports in directories. There's no sense of organization
Reporting can be very buggy sometimes
Can't limit peoples ability to create as many reports as they want.

Likelihood to Recommend

I think that if a company is looking to roll out a suite of reporting more centrally focused on ad hoc reporting and not necessarily looking to lock down their environment and report creation to strictly and internal analytics or BI team, ThoughtSpot fits that use case. Anything that needs more structure/limitation is not right for ThoughtSpot.

Verified User

Engineer in Engineering (51-200 employees)

Vetted Review

1 year of experience

ThoughtSpot Review

Rating: 5 out of 10

Incentivized

April 22, 2024

Use Cases and Deployment Scope

We use ThoughtSpot for internal and external curated analytics.

Pros

Speed of dev
Makes complex formulas slightly easier

Cons

Visualizations
Basic functionality
Focus on the basics as opposed to all in on AI

Likelihood to Recommend

ThoughtSpot is not awful but it is very far from a trusted enterprise platform. We have experienced a significant amount of bugs and ThoughtSpot lacks basic functionality that other BI tool leaders have out of the box.

Verified User

Analyst in Engineering (51-200 employees)

Vetted Review

1 year of experience

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