Insights from TriNet Reviewers
Based on 28 verified reviews published in the last 18 months
What other products like TriNet have you used or evaluated?
28 answeredIn a review set of 28, reviewers were asked what other similar products they have used or evaluated. ADP TotalSource was the most frequently mentioned alternative at 18% (5 of 28 reviews). Rippling was also mentioned by 11% (3 of 28) of reviewers. These products were often mentioned in the context of switching or comparing solutions.
ADP TotalSource
5 mentionsADP TotalSource is a frequently mentioned alternative to TriNet, with 18% (5 of 28) of reviewers citing it. Reviewers o…
ADP TotalSource is a frequently mentioned alternative to TriNet, with 18% (5 of 28) of reviewers citing it. Reviewers often mentioned ADP TotalSource when listing several different platforms they have experience with. The sentiment towards ADP TotalSource is mixed, as it is often mentioned alongside other platforms without specific positive or negative feedback.
Rippling
3 mentionsRippling is another alternative mentioned by 11% (3 of 28) of reviewers. Similar to ADP TotalSource, Rippling is often…
Rippling is another alternative mentioned by 11% (3 of 28) of reviewers. Similar to ADP TotalSource, Rippling is often listed as one of several platforms that reviewers have experience with. The sentiment is mixed, as reviewers do not provide specific details about their experiences with Rippling in these mentions.
Besides TriNet, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?
28 answeredThis analysis of 28 recent reviews examines the software products that reviewers regularly use alongside TriNet. Reviewers most frequently mentioned using QuickBooks Online and Slack, each cited by 18% (5 of 28) of reviewers. Mentions of Microsoft 365 and BambooHR® were less frequent, with each being mentioned by 7% (2 of 28) of reviewers. The reviews do not indicate a strong consensus of sentiment toward any of the mentioned software.
Slack
5 mentionsSlack is mentioned by 18% (5 of 28) of reviewers. The reviews do not indicate a strong consensus of sentiment toward Sl…
Slack is mentioned by 18% (5 of 28) of reviewers. The reviews do not indicate a strong consensus of sentiment toward Slack.
QuickBooks Online
5 mentionsQuickBooks Online is mentioned by 18% (5 of 28) of reviewers. The reviews do not indicate a strong consensus of sentime…
QuickBooks Online is mentioned by 18% (5 of 28) of reviewers. The reviews do not indicate a strong consensus of sentiment toward QuickBooks Online.
BambooHR
2 mentionsBambooHR® is mentioned by 7% (2 of 28) of reviewers. The reviews do not indicate a strong consensus of sentiment toward…
BambooHR® is mentioned by 7% (2 of 28) of reviewers. The reviews do not indicate a strong consensus of sentiment toward BambooHR®.
Microsoft 365
2 mentionsMicrosoft 365 is mentioned by 7% (2 of 28) of reviewers. The reviews do not indicate a strong consensus of sentiment to…
Microsoft 365 is mentioned by 7% (2 of 28) of reviewers. The reviews do not indicate a strong consensus of sentiment toward Microsoft 365.
Please provide some detailed examples of things that TriNet does particularly well.
28 answeredThis synthesis examines 28 recent reviews to identify areas where TriNet is perceived to perform well. Reviewers frequently highlight the platform's payroll processing capabilities, with 39% (11 of 28) mentioning its ease of use and reliability. Customer support is another strong point, noted by 25% (7 of 28) of reviewers, who appreciate the responsiveness and accuracy of assistance provided for payroll, benefits, and HR matters. The competitiveness and ease of enrollment in benefits packages are also praised by 25% (7 of 28) of reviewers. Furthermore, 21% (6 of 28) of reviewers appreciate the HR services and the user-friendliness of the platform. Compliance and reporting features are also valued, though mentioned less frequently, with 18% (5 of 28) and 14% (4 of 28) of reviewers noting these aspects, respectively.
Payroll
11 mentionsA significant portion of reviewers, 39% (11 of 28), appreciate TriNet's payroll processing, citing its accuracy, timeli…
A significant portion of reviewers, 39% (11 of 28), appreciate TriNet's payroll processing, citing its accuracy, timeliness, and ease of use. Reviewers find the system straightforward for tasks such as reviewing payroll and submitting bonuses, and they value the accessibility of support articles. The reliability of payroll is a recurring theme.
Customer Support
7 mentionsCustomer support is a frequently praised aspect of TriNet, with 25% (7 of 28) of reviewers highlighting its responsiven…
Customer support is a frequently praised aspect of TriNet, with 25% (7 of 28) of reviewers highlighting its responsiveness and accuracy. Reviewers appreciate the attentiveness of representatives and the speed with which they receive answers to their questions. Support extends to various areas, including payroll, benefits, and HR matters.
Benefits
7 mentionsTriNet's benefits offerings are viewed favorably by 25% (7 of 28) of reviewers, who cite competitive rates and a variet…
TriNet's benefits offerings are viewed favorably by 25% (7 of 28) of reviewers, who cite competitive rates and a variety of options. Reviewers find the enrollment process easy and appreciate the guidance provided during each step. The breadth of benefit choices is also a positive aspect.
HR Services
6 mentionsHR services are valued by 21% (6 of 28) of reviewers, who appreciate the support provided for difficult HR questions an…
HR services are valued by 21% (6 of 28) of reviewers, who appreciate the support provided for difficult HR questions and the availability of HR consultation and employer law information. Reviewers also note the accuracy and speed of support for company and employee questions related to HR matters.
Ease of Use
6 mentionsThe user-friendliness of TriNet's platform is appreciated by 21% (6 of 28) of reviewers. They find the website well-org…
The user-friendliness of TriNet's platform is appreciated by 21% (6 of 28) of reviewers. They find the website well-organized and easy to navigate, and they consider the platform customer-friendly. Setting up new employees is also described as a simple process.