Vagaro Reviews and Ratings

Rating: 7.4 out of 10

Score

7.4 out of 10

Community insights

TrustRadius Insights for Vagaro are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

The common pros or likes of Vagaro as described by users include:

Ease of use - Customers appreciate the user-friendly interface and ability to access their schedule on any device 24/7.
Robust features - Vagaro offers a variety of features such as tracking client history, appointment reminders and confirmations, discounts and calculations on products, double booking appointments, SOAP notes, and more.
Affordability - Customers are pleased with the value they get for the cost and Vagaro's reasonable pricing structure.

Reviews

4 Reviews

Vagaro Review

Rating: 2 out of 10

Incentivized

November 2, 2022

Use Cases and Deployment Scope

Used it as an appointment scheduler online for a wellness business. Allowed clients to book online and easily manage their appointments (cancel and reschedule).

Pros

Appointment Scheduling
Gives customers discount offers to entice them to book in

Cons

Interface is quite clunky, not the most friendly UI
Says they attract new customers but it doesn't happen that often unless you have a really cheap offer

Likelihood to Recommend

It's well suited if you have a salon where you want to offer very discounted services and just want a platform to advertise.

Verified User

Director (1-10 employees)

Vetted Review

1 year of experience

An ideal marketplace partner.

Rating: 9 out of 10

Incentivized

October 20, 2022

Use Cases and Deployment Scope

For the IT services they offer us, they have touched clients whom we have had the pleasure of helping in their beauty salon and related marketplace. specifically integrating their entire system with vagaro and we can say that we are surprised by the quality price of what they offer for our clients.We really see potential both in integration and in the marketing tools that customers need.

Pros

Vagaro generates a good marketing funnel so that the expectations of customers and companies can direct the corresponding services.
Has a fast post sale.
It has a fast and good support.
It is easy to integrate and edit.

Cons

Sometimes the back end does not fully sync with reservations.
Having multiple services causes the site to log out and is inconvenient.

Likelihood to Recommend

We have been working in IT for many years and we can say that the software fulfills what it promises but mostly I would say that it is oriented for businesses that are just starting out and if that is your case, friend, let me tell you that the software will save you many organizational problems.

Verified User

Executive in Information Technology (51-200 employees)

Vetted Review

1 year of experience

This little app saves service providers time.

Rating: 6 out of 10

Incentivized

October 20, 2022

Use Cases and Deployment Scope

I have been on the user end of Vagaro to schedule regular appointments and make payments to outside vendors that I frequently use, such as my professional hairstylist. It helps avoid the back and forth with asking questions because the platform displays the pricing of the service, vendor availability, and description of the service.

Pros

Online scheduling.
Displaying pricing.
Full service description.

Cons

A cancellation feature doesn't seem to be available.
Adding photos to the description would be a plus.
How to locate certain feature as opt in is hard to find.

Likelihood to Recommend

If you are a service provider that needs to provide your clients with a detailed description of your services along with allowing them to schedule appointments, then Vagaro is a very good product to get that done. If you need to have your clients add on to their service, it appears that this won't allow you to do that.

Verified User

Professional in Professional Services (1-10 employees)

Vetted Review

2 years of experience

Hair appointments made easy

Rating: 8 out of 10

Incentivized

August 29, 2022

Use Cases and Deployment Scope

This software is used to book spa and salon services for staff and other client as per demand and this best part of the product is that the booking feature is very simple and easy to use and one can easily slide through the appoint ment and making it convenient.

Pros

listing of the service is great
location of spas nearby
Rating the service

Cons

The app is refreshing quiet frequently
The appointment confirmation can be done in a better way
glitch

Likelihood to Recommend

It is avery good app to find nearby spas, saloons and other places where one book a stylist, but there few glitches it doesn't have a budle offer or I would say that a combo offer so that user can get more value from the money spend by them in terms of service

chirag chhatbar

Senior Advisor in Professional Services at Salesforce (5001-10,000 employees)

Vetted Review

2 years of experience

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