Zscaler Internet Access Review
Use Cases and Deployment Scope
We use it for URL filtering, creating policies around risky web sites and policies around media entertainment sites so that we can limit the sites that users can visit and/or limit the actions that users can take on specific sites such as YouTube with an upload action limitation. We also use it to view and analyze user behavior to direct future policy decisions.
Pros
- URL filtering
- Internet access policies
- User action limitations
Cons
- User Interface could be a little better
- The activate button when making changes could be better, activate seems somewhat like a misnomer especially to newer admins/engineers to the product, a more accurate word would be publish.
- Blocked action message for the user could be more user friendly
Return on Investment
- Has allowed us to remove other products that were suboptimal
- Saved us money overall by stacking it with other Zscaler products
- Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
Usability
Alternatives Considered
Citrix Endpoint Management, Citrix Gateway and AWS Firewall Manager
Other Software Used
Zscaler Private Access, Zscaler Digital Experience, Zscaler Data Protection

