10to8 Appointment Scheduling Software vs. Calendly

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
10to8 Appointment Scheduling Software
Score 6.5 out of 10
N/A
10to8 is appointment management software from the UK company of the same name.
$0
pcm (100 appts + 2 logins)
Calendly
Score 9.2 out of 10
N/A
Calendly helps organizations globally automate the meeting lifecycle by removing the scheduling back and forth, with the goal of enabling companies to close deals, hire candidates faster, and build relationships.
$10
per month (billed annually) per seat
Pricing
10to8 Appointment Scheduling SoftwareCalendly
Editions & Modules
Free Forever
$0
pcm (100 appts + 2 logins)
Basic
$12
pcm (100 appts + 2 logins)
Grow
$25
pcm (300 appts + 3 logins)
Bigger Business
$50
pcm (600 appts + 6 logins)
Bespoke
Bespoke
Bespoke
Standard
$10
per month (billed annually) per seat
Teams
$16
per month (billed annually) per seat
Enterprise
Starts at $15k
per year
Offerings
Pricing Offerings
10to8 Appointment Scheduling SoftwareCalendly
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsMonthly billing also available.
More Pricing Information
Community Pulse
10to8 Appointment Scheduling SoftwareCalendly
User Ratings
10to8 Appointment Scheduling SoftwareCalendly
Likelihood to Recommend
9.8
(0 ratings)
9.5
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
10.0
(0 ratings)
10.0
(0 ratings)
Support Rating
9.8
(0 ratings)
8.7
(0 ratings)
User Testimonials
10to8 Appointment Scheduling SoftwareCalendly
Likelihood to Recommend
I think the competitive booking sites, to my understanding, offer more integrated full-office functions like client history, visit or product payments, etc.
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It's well suited for music students' lessons. It's well suited for online coaching, primarily through places like Zoom and more. It helps simplify things for your clients, lets you program your schedule, and allows it all to go automatically! If you are working with a senior population, it may be a little tricky for them to sign up and then really hard for them to cancel lessons. There isn't a way to go to the site and cancel. You have to pull up the confirmed email and cancel from there, but people can lose emails.
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Pros
  • Flexibility with appointment confirmations, reminders, and automated settings (which can be overridden).
  • Flexibility with booking services - I can adjust settings to show or hide services and make them bookable, hidden, or just viewable.
  • Flexibility with payments - payments can be required or optional at the time of booking.
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  • Sales. Easy for people to book so less back and forth.
  • Managed access. Easy for me to offer people the "right kind" of slot - I have like 5 hidden event-types I share only with certain people so they can access different availability.
  • Collaborative events! Some of us frequently meet in pairs or groups, e.g., one of our regional leaders and I have a shared link we can send out to people to find a time that works for all of us. LOVE this.
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Cons
  • Different availability per appointment types.
  • Too many places to put info about business (there's 3 different places to describe the business and it's easy to miss one when updating).
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  • If you have more than one company, you cannot use one account. This is the most difficult hurdle to me but still one I am willing to jump over considering all the benefits of Calendly.
  • Adding custom color ability on event types. Example: One of my companies doesn't use any of the color choices. I would like to be able to color code those to my brand.
  • Brand/Asset kit would be a wonderful addition. In profile settings, have a place to upload brand logo, assets, and brand color codes.
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Likelihood to Renew
No answers on this topic
For all reasons like workflows, UI, and the way Calendly keeps all of us engaged through the Collective forum. It's indeed undeniable that no other product covers all business needs like Calendly does. On the other side, this has also reduced the workload by enabling us to focus more on other tasks for the day
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Usability
The tool is the all singing and dancing ultimate appointment and scheduling tool suitable to almost any business that requires their customers/ clients to book in for a service. Has so many features and works really well with many third party tools that can save you a lot of time and hassle. It would of been a 10 if 10to8/had its own mobile app not web based app
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Calendly is extremely easy to use for selecting times and days for meetings. From my end, it's very easy to indicate the days and times that I am available for meetings. I have used other scheduling products, but Calendly has the smoothest way of operating. I highly recommend it for scheduling meetings
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Support Rating
I've only had to reach out to customer service twice, but both times the people that I spoke to were quick to respond, knew what they were talking about and were able to walk me through fixing the issues.
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There is a lot of support for Calendly. Whenever I have had issues navigating through it, especially as a new user, I found multiple support on the web addressing my questions or concerns. There is a lot of in app informative notes accessible to users to navigate through Calendly when needed.
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Alternatives Considered
We can't schedule directly through MyCase, but we sync our 10to8 account with multiple calendars. Smith.ai schedules appointments for us by clicking on a link. We use Calendly for some appointments, but it's more expensive.
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Everything I've said previously. It takes me entirely out of the loop of coordinating people's schedules, sending invites, booking time, ensuring they get a Zoom invite, etc. It does everything while I do next to nothing, which is as it should be. As a team of one, my time should be spent doing what I do best and getting paid to do: coaching, teaching, consulting, speaking, writing, and creating training content and workshops.
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Return on Investment
  • The tool makes my business look professional online and helps me manage my business as a whole with calendar syncing and zoom conferencing meeting integrations to name a few.
  • If insights and analytics is what you are after you can also run reports and download them to use for monthly or quarterly business reviewing.
  • The time saved using 10to8 is priceless. You can import or create intake forms for each service that you can make as a requirement for your clients to complete.
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  • Over 300% as of last year. We had done a case study which was phenomenal because even I didn't know the numbers were that huge until we finally put pen to paper.
  • Time!! I'm in the money business and you know Time is Money if you're in the same industry.
  • Affordability. It doesn't break the bank for anyone - having an affordable product along with it being user friendly is a no brainer.
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ScreenShots

10to8 Appointment Scheduling Software Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Calendly Screenshots

Screenshot of how to share a scheduling linkScreenshot of automated workflowsScreenshot of browser extensionsScreenshot of routing formsScreenshot of round robin & collective eventsScreenshot of admin management