12mass vs. Agorapulse
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 12mass | Score4 out of 10 | N/A | 12mass is a Social Conversation tool enabling brands to engage with a large audience on Twitter and Facebook without compromising the personal touch. Its clustering tool makes search easier and the Multivariable testing allows for optimization of the responses. | N/A |
 Agorapulse | Score8.7 out of 10 | Mid-Size Companies (51-1,000 employees) | Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity. This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private… | $49 per user |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | All plans are free for 30 days. Additional profiles cost $15/profile. | ||||||||||||||
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| Publishing |
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| Engagement |
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| Account management |
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| 12mass | Agorapulse | |
|---|---|---|
| Likelihood to Recommend | 8.5 | 9.5 |
| Likelihood to Renew | 8.2 | 9.1 |
| Usability | 8.2 | 8.6 |
| Availability | - | 9.1 |
| Performance | - | 8.2 |
| Support Rating | 8.2 | 8.7 |
| Online Training | - | 9.1 |
| Implementation Rating | 8.2 | 8.3 |
| Configurability | - | 7.3 |
| Product Scalability | - | 4.6 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |