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17hats vs. Bigin by Zoho CRM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    17hats

    Score9.2 out of 10
    N/A17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.

    $45

    per month

    Bigin by Zoho CRM

    Score8.7 out of 10
    N/ABigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.

    $9

    per month per user

    Pricing
    17hatsBigin by Zoho CRM
    Editions & Modules
    Starting Price
    $45.00
    per month
    Express
    $9.00
    per month per user
    Premier
    $15.00
    per month
    Bigin 360
    $21
    per month per user
    Offerings
    Pricing Offerings
    17hatsBigin by Zoho CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount for annual pricing.
    More Pricing Information
    Features
    17hatsBigin by Zoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of 17hats and Bigin by Zoho CRM
    Feature
    17hats
    9.5
    2 Ratings
    Bigin by Zoho CRM
    8.0
    79 Ratings
    Customer data management / contact management10.02 Ratings8.471 Ratings
    Workflow management10.02 Ratings8.274 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings8.168 Ratings
    Contract management10.02 Ratings7.234 Ratings
    Quote & order management10.01 Ratings00 Ratings
    Interaction tracking8.01 Ratings7.866 Ratings
    Opportunity management00 Ratings8.472 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of 17hats and Bigin by Zoho CRM
    Feature
    17hats
    8.0
    1 Ratings
    Bigin by Zoho CRM
    -
    Ratings
    Case management8.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of 17hats and Bigin by Zoho CRM
    Feature
    17hats
    8.0
    1 Ratings
    Bigin by Zoho CRM
    7.7
    64 Ratings
    Lead management8.01 Ratings8.061 Ratings
    Email marketing00 Ratings7.356 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of 17hats and Bigin by Zoho CRM
    Feature
    17hats
    9.5
    2 Ratings
    Bigin by Zoho CRM
    8.1
    66 Ratings
    Task management9.01 Ratings8.265 Ratings
    Billing and invoicing management10.02 Ratings00 Ratings
    Reporting00 Ratings8.141 Ratings
    Customization
    Comparison of Customization features of 17hats and Bigin by Zoho CRM
    Feature
    17hats
    10.0
    2 Ratings
    Bigin by Zoho CRM
    7.8
    72 Ratings
    Custom fields9.92 Ratings7.872 Ratings
    Custom objects10.01 Ratings00 Ratings
    Security
    Comparison of Security features of 17hats and Bigin by Zoho CRM
    Feature
    17hats
    9.5
    1 Ratings
    Bigin by Zoho CRM
    8.5
    69 Ratings
    Single sign-on capability10.01 Ratings8.555 Ratings
    Role-based user permissions9.01 Ratings8.467 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of 17hats and Bigin by Zoho CRM
    Feature
    17hats
    8.0
    1 Ratings
    Bigin by Zoho CRM
    7.9
    52 Ratings
    Marketing automation8.01 Ratings7.952 Ratings
    Platform
    Comparison of Platform features of 17hats and Bigin by Zoho CRM
    Feature
    17hats
    8.0
    1 Ratings
    Bigin by Zoho CRM
    8.1
    67 Ratings
    Mobile access8.01 Ratings8.167 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of 17hats and Bigin by Zoho CRM
    Feature
    17hats
    -
    Ratings
    Bigin by Zoho CRM
    8.1
    68 Ratings
    Pipeline visualization00 Ratings8.668 Ratings
    Customizable reports00 Ratings7.761 Ratings
    Social CRM
    Comparison of Social CRM features of 17hats and Bigin by Zoho CRM
    Feature
    17hats
    -
    Ratings
    Bigin by Zoho CRM
    8.3
    38 Ratings
    Social data00 Ratings8.337 Ratings
    Social engagement00 Ratings8.237 Ratings
    User Ratings
    17hatsBigin by Zoho CRM
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.8
    (80 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    8.6
    (51 ratings)
    Support Rating
    8.0
    (2 ratings)
    8.6
    (7 ratings)