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17hats vs. IRIS CRM

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17hats

11 Reviews and Ratings

IRIS CRM

8 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    17hats

    Score9.2 out of 10
    		N/A17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.

    $45

    per month

    IRIS CRM

    Score8.9 out of 10
    		N/AIRIS CRM is a customer relationship management (CRM) software focused on lead management, marketing automation, and business process automation.N/A
    Pricing
    17hatsIRIS CRM
    Editions & Modules
    Starting Price
    $45.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    17hatsIRIS CRM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    17hatsIRIS CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of 17hats and IRIS CRM
    Feature
    17hats
    9.5
    2 Ratings
    IRIS CRM
    9.2
    2 Ratings
    Customer data management / contact management10.02 Ratings9.02 Ratings
    Workflow management10.02 Ratings10.02 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings9.02 Ratings
    Contract management10.02 Ratings10.02 Ratings
    Quote & order management10.01 Ratings9.02 Ratings
    Interaction tracking8.01 Ratings9.02 Ratings
    Territory management00 Ratings9.02 Ratings
    Opportunity management00 Ratings9.02 Ratings
    Channel / partner relationship management00 Ratings9.02 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of 17hats and IRIS CRM
    Feature
    17hats
    8.0
    1 Ratings
    IRIS CRM
    9.3
    2 Ratings
    Case management8.01 Ratings10.02 Ratings
    Call center management00 Ratings9.01 Ratings
    Help desk management00 Ratings9.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of 17hats and IRIS CRM
    Feature
    17hats
    8.0
    1 Ratings
    IRIS CRM
    9.5
    2 Ratings
    Lead management8.01 Ratings9.92 Ratings
    Email marketing00 Ratings9.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of 17hats and IRIS CRM
    Feature
    17hats
    9.5
    2 Ratings
    IRIS CRM
    9.0
    2 Ratings
    Task management9.01 Ratings10.02 Ratings
    Billing and invoicing management10.02 Ratings8.12 Ratings
    Reporting00 Ratings9.02 Ratings
    Customization
    Comparison of Customization features of 17hats and IRIS CRM
    Feature
    17hats
    10.0
    2 Ratings
    IRIS CRM
    9.2
    2 Ratings
    Custom fields9.92 Ratings9.02 Ratings
    Custom objects10.01 Ratings9.92 Ratings
    Scripting environment00 Ratings9.02 Ratings
    API for custom integration00 Ratings9.02 Ratings
    Security
    Comparison of Security features of 17hats and IRIS CRM
    Feature
    17hats
    9.5
    1 Ratings
    IRIS CRM
    9.5
    2 Ratings
    Single sign-on capability10.01 Ratings10.02 Ratings
    Role-based user permissions9.01 Ratings9.02 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of 17hats and IRIS CRM
    Feature
    17hats
    8.0
    1 Ratings
    IRIS CRM
    9.5
    1 Ratings
    Marketing automation8.01 Ratings10.01 Ratings
    Compensation management00 Ratings9.01 Ratings
    Platform
    Comparison of Platform features of 17hats and IRIS CRM
    Feature
    17hats
    8.0
    1 Ratings
    IRIS CRM
    8.0
    2 Ratings
    Mobile access8.01 Ratings8.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of 17hats and IRIS CRM
    Feature
    17hats
    -
    Ratings
    IRIS CRM
    8.7
    2 Ratings
    Forecasting00 Ratings9.02 Ratings
    Pipeline visualization00 Ratings9.02 Ratings
    Customizable reports00 Ratings8.02 Ratings
    Social CRM
    Comparison of Social CRM features of 17hats and IRIS CRM
    Feature
    17hats
    -
    Ratings
    IRIS CRM
    9.5
    1 Ratings
    Social data00 Ratings10.01 Ratings
    Social engagement00 Ratings9.01 Ratings
    User Ratings
    17hatsIRIS CRM
    Likelihood to Recommend
    10.0
    (2 ratings)
    10.0
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (2 ratings)
    9.0
    (1 ratings)