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1CRM vs. Bigin by Zoho CRM

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1CRM

82 Reviews and Ratings

Bigin by Zoho CRM

180 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    1CRM

    Score8.8 out of 10
    		N/A1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.

    $15

    per month

    Bigin by Zoho CRM

    Score8.7 out of 10
    		N/ABigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.

    $9

    per month per user

    Pricing
    1CRMBigin by Zoho CRM
    Editions & Modules
    Startup
    $15
    per month
    Startup+
    $23
    per month
    Professional
    $33
    per month
    Enterprise
    $39
    per month
    Free
    Free trial
    Express
    $9.00
    per month per user
    Premier
    $15.00
    per month
    Bigin 360
    $21
    per month per user
    Offerings
    Pricing Offerings
    1CRMBigin by Zoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsTry 1CRM free for 30 days, no credit card required20% discount for annual pricing.
    More Pricing Information
    Features
    1CRMBigin by Zoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of 1CRM and Bigin by Zoho CRM
    Feature
    1CRM
    9.0
    6 Ratings
    Bigin by Zoho CRM
    8.0
    79 Ratings
    Customer data management / contact management10.06 Ratings8.471 Ratings
    Workflow management8.06 Ratings8.274 Ratings
    Territory management8.06 Ratings00 Ratings
    Opportunity management10.06 Ratings8.472 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.06 Ratings8.168 Ratings
    Contract management8.06 Ratings7.234 Ratings
    Quote & order management9.06 Ratings00 Ratings
    Interaction tracking10.06 Ratings7.866 Ratings
    Channel / partner relationship management9.06 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of 1CRM and Bigin by Zoho CRM
    Feature
    1CRM
    8.7
    6 Ratings
    Bigin by Zoho CRM
    -
    Ratings
    Case management9.06 Ratings00 Ratings
    Call center management8.06 Ratings00 Ratings
    Help desk management9.05 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of 1CRM and Bigin by Zoho CRM
    Feature
    1CRM
    9.0
    6 Ratings
    Bigin by Zoho CRM
    7.7
    64 Ratings
    Lead management9.06 Ratings8.061 Ratings
    Email marketing9.06 Ratings7.356 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of 1CRM and Bigin by Zoho CRM
    Feature
    1CRM
    8.7
    6 Ratings
    Bigin by Zoho CRM
    8.1
    66 Ratings
    Task management9.06 Ratings8.265 Ratings
    Billing and invoicing management7.06 Ratings00 Ratings
    Reporting10.06 Ratings8.141 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of 1CRM and Bigin by Zoho CRM
    Feature
    1CRM
    8.7
    6 Ratings
    Bigin by Zoho CRM
    8.1
    68 Ratings
    Forecasting8.06 Ratings00 Ratings
    Pipeline visualization10.06 Ratings8.668 Ratings
    Customizable reports8.06 Ratings7.761 Ratings
    Customization
    Comparison of Customization features of 1CRM and Bigin by Zoho CRM
    Feature
    1CRM
    8.0
    6 Ratings
    Bigin by Zoho CRM
    7.8
    72 Ratings
    Custom fields8.06 Ratings7.872 Ratings
    Custom objects8.05 Ratings00 Ratings
    Scripting environment8.05 Ratings00 Ratings
    API for custom integration8.05 Ratings00 Ratings
    Security
    Comparison of Security features of 1CRM and Bigin by Zoho CRM
    Feature
    1CRM
    8.0
    6 Ratings
    Bigin by Zoho CRM
    8.5
    69 Ratings
    Single sign-on capability8.06 Ratings8.555 Ratings
    Role-based user permissions8.06 Ratings8.467 Ratings
    Social CRM
    Comparison of Social CRM features of 1CRM and Bigin by Zoho CRM
    Feature
    1CRM
    8.5
    5 Ratings
    Bigin by Zoho CRM
    8.3
    38 Ratings
    Social data8.05 Ratings8.337 Ratings
    Social engagement9.05 Ratings8.237 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of 1CRM and Bigin by Zoho CRM
    Feature
    1CRM
    9.0
    5 Ratings
    Bigin by Zoho CRM
    7.9
    52 Ratings
    Marketing automation9.05 Ratings7.952 Ratings
    Compensation management9.05 Ratings00 Ratings
    Platform
    Comparison of Platform features of 1CRM and Bigin by Zoho CRM
    Feature
    1CRM
    7.2
    4 Ratings
    Bigin by Zoho CRM
    8.1
    67 Ratings
    Mobile access7.24 Ratings8.167 Ratings
    User Ratings
    1CRMBigin by Zoho CRM
    Likelihood to Recommend
    9.0
    (6 ratings)
    8.8
    (80 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    9.0
    (5 ratings)
    8.6
    (51 ratings)
    Support Rating
    9.9
    (4 ratings)
    8.6
    (7 ratings)