TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    1CRM

    Score8.8 out of 10
    N/A1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.

    $15

    per month

    Pipedrive

    Score8.6 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Pricing
    1CRMPipedrive
    Editions & Modules
    Startup
    $15
    per month
    Startup+
    $23
    per month
    Professional
    $33
    per month
    Enterprise
    $39
    per month
    Free
    Free trial
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Offerings
    Pricing Offerings
    1CRMPipedrive
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsTry 1CRM free for 30 days, no credit card requiredMonthly plans are available. The Essentials monthly plan at $24 per month.
    More Pricing Information
    Features
    1CRMPipedrive
    Sales Force Automation
    Comparison of Sales Force Automation features of 1CRM and Pipedrive
    Feature
    1CRM
    9.0
    6 Ratings
    Pipedrive
    6.7
    61 Ratings
    Customer data management / contact management10.06 Ratings7.717 Ratings
    Workflow management8.06 Ratings5.714 Ratings
    Territory management8.06 Ratings6.09 Ratings
    Opportunity management10.06 Ratings8.359 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.06 Ratings8.057 Ratings
    Contract management8.06 Ratings5.010 Ratings
    Quote & order management9.06 Ratings5.08 Ratings
    Interaction tracking10.06 Ratings8.014 Ratings
    Channel / partner relationship management9.06 Ratings6.711 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of 1CRM and Pipedrive
    Feature
    1CRM
    8.7
    6 Ratings
    Pipedrive
    2.9
    7 Ratings
    Case management9.06 Ratings4.76 Ratings
    Call center management8.06 Ratings1.15 Ratings
    Help desk management9.05 Ratings3.16 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of 1CRM and Pipedrive
    Feature
    1CRM
    9.0
    6 Ratings
    Pipedrive
    6.0
    42 Ratings
    Lead management9.06 Ratings5.742 Ratings
    Email marketing9.06 Ratings6.36 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of 1CRM and Pipedrive
    Feature
    1CRM
    8.7
    6 Ratings
    Pipedrive
    5.9
    60 Ratings
    Task management9.06 Ratings7.757 Ratings
    Billing and invoicing management7.06 Ratings4.15 Ratings
    Reporting10.06 Ratings6.056 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of 1CRM and Pipedrive
    Feature
    1CRM
    8.7
    6 Ratings
    Pipedrive
    6.8
    62 Ratings
    Forecasting8.06 Ratings6.313 Ratings
    Pipeline visualization10.06 Ratings8.062 Ratings
    Customizable reports8.06 Ratings6.010 Ratings
    Customization
    Comparison of Customization features of 1CRM and Pipedrive
    Feature
    1CRM
    8.0
    6 Ratings
    Pipedrive
    4.8
    58 Ratings
    Custom fields8.06 Ratings5.358 Ratings
    Custom objects8.05 Ratings6.048 Ratings
    Scripting environment8.05 Ratings1.04 Ratings
    API for custom integration8.05 Ratings6.741 Ratings
    Security
    Comparison of Security features of 1CRM and Pipedrive
    Feature
    1CRM
    8.0
    6 Ratings
    Pipedrive
    5.9
    56 Ratings
    Single sign-on capability8.06 Ratings6.112 Ratings
    Role-based user permissions8.06 Ratings5.754 Ratings
    Social CRM
    Comparison of Social CRM features of 1CRM and Pipedrive
    Feature
    1CRM
    8.5
    5 Ratings
    Pipedrive
    1.1
    5 Ratings
    Social data8.05 Ratings1.15 Ratings
    Social engagement9.05 Ratings1.15 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of 1CRM and Pipedrive
    Feature
    1CRM
    9.0
    5 Ratings
    Pipedrive
    3.6
    7 Ratings
    Marketing automation9.05 Ratings3.67 Ratings
    Compensation management9.05 Ratings3.54 Ratings
    Platform
    Comparison of Platform features of 1CRM and Pipedrive
    Feature
    1CRM
    7.2
    4 Ratings
    Pipedrive
    7.3
    55 Ratings
    Mobile access7.24 Ratings7.355 Ratings
    User Ratings
    1CRMPipedrive
    Likelihood to Recommend
    9.0
    (6 ratings)
    7.6
    (65 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (3 ratings)
    Usability
    9.0
    (5 ratings)
    9.7
    (18 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.9
    (4 ratings)
    8.5
    (15 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)