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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    1CRM

    Score8.8 out of 10
    N/A1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.

    $15

    per month

    Salesforce Sales Cloud

    Score8.7 out of 10
    N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Pricing
    1CRMSalesforce Sales Cloud
    Editions & Modules
    Startup
    $15
    per month
    Startup+
    $23
    per month
    Professional
    $33
    per month
    Enterprise
    $39
    per month
    Free
    Free trial
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    1CRMSalesforce Sales Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsTry 1CRM free for 30 days, no credit card required—
    More Pricing Information
    Community Pulse
    1CRMSalesforce Sales Cloud
    Considered Both Products
    Converge Technology Solutions
    Chose 1CRM
    It's more advanced and interactive to use. And it's cloud based built in latest technology so it's much better for me to use.
    Incentivized
    Salesforce
    Chose Salesforce Sales Cloud
    I have used Access and Sugar. SFDC is by a far the best of those two. The great thing about SFDC is that they are actively developing and acquiring companies to bring the best experience to their customers.
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    1CRMSalesforce Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of 1CRM and Salesforce Sales Cloud
    Feature
    1CRM
    9.0
    6 Ratings
    Salesforce Sales Cloud
    8.4
    261 Ratings
    Customer data management / contact management10.06 Ratings9.3261 Ratings
    Workflow management8.06 Ratings8.3252 Ratings
    Territory management8.06 Ratings7.7204 Ratings
    Opportunity management10.06 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.06 Ratings8.7238 Ratings
    Contract management8.06 Ratings7.9209 Ratings
    Quote & order management9.06 Ratings7.7192 Ratings
    Interaction tracking10.06 Ratings8.8223 Ratings
    Channel / partner relationship management9.06 Ratings8.1184 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of 1CRM and Salesforce Sales Cloud
    Feature
    1CRM
    8.7
    6 Ratings
    Salesforce Sales Cloud
    7.9
    99 Ratings
    Case management9.06 Ratings8.397 Ratings
    Call center management8.06 Ratings7.878 Ratings
    Help desk management9.05 Ratings7.482 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of 1CRM and Salesforce Sales Cloud
    Feature
    1CRM
    9.0
    6 Ratings
    Salesforce Sales Cloud
    8.4
    239 Ratings
    Lead management9.06 Ratings8.5234 Ratings
    Email marketing9.06 Ratings8.2201 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of 1CRM and Salesforce Sales Cloud
    Feature
    1CRM
    8.7
    6 Ratings
    Salesforce Sales Cloud
    8.4
    242 Ratings
    Task management9.06 Ratings8.9231 Ratings
    Billing and invoicing management7.06 Ratings7.674 Ratings
    Reporting10.06 Ratings8.6195 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of 1CRM and Salesforce Sales Cloud
    Feature
    1CRM
    8.7
    6 Ratings
    Salesforce Sales Cloud
    8.3
    255 Ratings
    Forecasting8.06 Ratings8.1223 Ratings
    Pipeline visualization10.06 Ratings8.0242 Ratings
    Customizable reports8.06 Ratings8.8252 Ratings
    Customization
    Comparison of Customization features of 1CRM and Salesforce Sales Cloud
    Feature
    1CRM
    8.0
    6 Ratings
    Salesforce Sales Cloud
    8.7
    246 Ratings
    Custom fields8.06 Ratings9.0244 Ratings
    Custom objects8.05 Ratings9.0233 Ratings
    Scripting environment8.05 Ratings8.2173 Ratings
    API for custom integration8.05 Ratings8.5203 Ratings
    Security
    Comparison of Security features of 1CRM and Salesforce Sales Cloud
    Feature
    1CRM
    8.0
    6 Ratings
    Salesforce Sales Cloud
    8.9
    247 Ratings
    Single sign-on capability8.06 Ratings8.9215 Ratings
    Role-based user permissions8.06 Ratings8.8219 Ratings
    Social CRM
    Comparison of Social CRM features of 1CRM and Salesforce Sales Cloud
    Feature
    1CRM
    8.5
    5 Ratings
    Salesforce Sales Cloud
    8.8
    156 Ratings
    Social data8.05 Ratings9.0154 Ratings
    Social engagement9.05 Ratings8.7152 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of 1CRM and Salesforce Sales Cloud
    Feature
    1CRM
    9.0
    5 Ratings
    Salesforce Sales Cloud
    8.2
    212 Ratings
    Marketing automation9.05 Ratings8.4208 Ratings
    Compensation management9.05 Ratings8.0142 Ratings
    Platform
    Comparison of Platform features of 1CRM and Salesforce Sales Cloud
    Feature
    1CRM
    7.2
    4 Ratings
    Salesforce Sales Cloud
    7.9
    227 Ratings
    Mobile access7.24 Ratings7.9227 Ratings
    User Ratings
    1CRMSalesforce Sales Cloud
    Likelihood to Recommend
    9.0
    (6 ratings)
    8.7
    (392 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (58 ratings)
    Usability
    9.0
    (5 ratings)
    9.4
    (121 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (27 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (18 ratings)
    Support Rating
    9.9
    (4 ratings)
    9.0
    (92 ratings)
    In-Person Training
    -
    (0 ratings)
    7.9
    (11 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    -
    (0 ratings)
    2.4
    (18 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (52 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)