Salesforce Sales Cloud

Salesforce Sales Cloud

3,281 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Salesforce Sales Cloud	Score8.7 out of 10	N/A	Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…	$25 per month

Pricing

Salesforce Sales Cloud

Starter: $25.00
per month per user
Professional: $80.00
per month per user
Enterprise: $165.00
per month per user
Unlimited: $330.00
per month per user
Agentforce 1 Sales: $550
per month per user

Pricing Offerings
Salesforce Sales Cloud
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Optional

—

Community Pulse
Key User Insights
	Salesforce Sales Cloud
Considered Both Products	Salesforce Verified User Chose Salesforce Sales Cloud Salesforce Sales Cloud is by far the most powerful platform overall, because it can spearhead an entire organizations worth of data into one single source of truth, particular if connected well. But, in simple terms, it's just the most powerful sales enablement tool out there. … Incentivized Helpful? Mike Martin Chief Customer Officer in Sales at 10K (Information Technology & Services, 1-10 employees) Chose Salesforce Sales Cloud Salesforce Sales Cloud is fully featured and is truly a platform solution vs Hubspot and Pipedrive that are very single use focused around CRM. NetSuite is legacy and has outdated user interfaces and experiences. Incentivized Helpful? Miguel Antonio Olivo Candelario Client & Services Manager in Customer Service at Abacus Exchange (Consumer Services, 51-200 employees) Chose Salesforce Sales Cloud Allows deep customization through its Lightning Platform, enabling businesses to adapt the CRM to their unique processes. From custom objects and workflows to advanced AppExchange integrations, Salesforce Sales Cloud can accommodate even the most complex requirements. Incentivized Helpful? Khevana Patel Salesforce CRM Lead in Information Technology at Kerwin Rae (Professional Training & Coaching, 51-200 employees) Chose Salesforce Sales Cloud Salesforce Sales Cloud has comparatively more customization capabilities, better report and dashboards, wide range of out of the box features and automation capabilities. Incentivized Helpful? Fabricio Trujillano Sales Development in Sales at Cabify (Transportation/Trucking/Railroad, 201-500 employees) Chose Salesforce Sales Cloud This platform is superior in many ways, being able to integrate other platforms at the same time to unify management. Also, the user experience is superior, the design is friendly and allows one to work without problems and find everything in a friendly way and save time, above … Incentivized Helpful? Saif Ali Patel Business Development Executive in Corporate at Merit Group (Information Services, 1001-5000 employees) Chose Salesforce Sales Cloud Not as such platforms in my mind, but Every Sales CRM has thier own advantages and flaws for working Salesforce mainly addresses all issues but it is difficult to compare with others as the unique system of Salesforce while once I use Zoho, which also gives an edge to maintain … Incentivized Helpful? Alfiya Mukadam Software Engineer in Information Technology at Builder.ai (Computer Networking, 1001-5000 employees) Chose Salesforce Sales Cloud It is easy to learn, handy and usable. The data is cleaned and then processed, which reduces the scope of error in client prediction. The automated workflow is also a key factor Incentivized Helpful? Mary Bruder Enterprise Account Executive in Sales at Staffbase (Computer Software, 501-1000 employees) Chose Salesforce Sales Cloud The other tools that I have previously used such as Hubspot, Mailchimp (for email list management) and Insightly do not stack up to Salesforce Sales Cloud, as Salesforce Sales Cloud is highly focused on streamlining pipeline and customer management. The other tools are a good … Incentivized Helpful? Verified User Chose Salesforce Sales Cloud Keap, formerly Infusionsoft, has a lot of similar core functionality but is geared much more towards small businesses and cannot compare to the integration and partner community that Salesforce Sales Cloud has. We migrated to Salesforce Sales Cloud at our original period of … Incentivized Helpful? Verified User Chose Salesforce Sales Cloud Salesforce sales can do everything Front does regarding email integrations and communicating with your peers. Still, it provides even more insight for our salespeople and leadership team. Although Front is cheaper, we decided the added productivity and visibility provided to … Incentivized Helpful? Verified User Chose Salesforce Sales Cloud Marketing Cloud is recommended for more marketing related aspects such as email marketing Incentivized Helpful? Verified User Chose Salesforce Sales Cloud At our company, we use Salesforce and HubSpot. I personally like both for different reasons. Salesforce makes it easy to generate reports, keep track of dealer and customer information, tie customers to dealers, and is easy to use. However, I like HubSpot for the marketing … Incentivized Helpful? Verified User Chose Salesforce Sales Cloud Salesforce Sales Cloud is a truly enterprise tool and is appropriately extensible to allow for future growth so we can scale seamlessly. Incentivized Helpful? Nikhil George Product Manager in Product Management at Spotlight Reporting (Computer Software, 11-50 employees) Chose Salesforce Sales Cloud We used Capsule CRM when the business started. It was a great tool for a small business, but as our customer base and sales team grew, we wanted to glean insights quicker, manage customers better and to do so without the use of spreadsheets. Salesforce Sales Cloud with its … Incentivized Helpful? Verified User Chose Salesforce Sales Cloud The integration with third-party products like Marketo, and social profiles has stood out from other competitors. Migrating data from our previous CRM tool to Salesforce Sales Cloud through API and integrations was easier. Incentivized Helpful? Verified User Chose Salesforce Sales Cloud The previous product we used was pathetic. It was collaborative and could work as web based so could be used anyw. However, its reporting functionality was rudimentary at best. It was often difficult to get reports even on the simplest of metrics. There were no analytics so any … Incentivized Helpful? Jen Garside Head of Product Marketing in Marketing at YouGov (Research, 1001-5000 employees) Chose Salesforce Sales Cloud Salesforce Sales cloud is well integrated with a lot of other marketing and sales technology SAAS products that we use within our business, which is a big part of why I enjoy using it. Compared to NetSuite, it is a lot more user friendly, a modern platform that provides better … Incentivized Helpful? Gal Avraham Partner in Information Technology at CyberClubTLV (Information Technology & Services, 11-50 employees) Chose Salesforce Sales Cloud Zoho is a poor and cheap copycat of Salesforce Sales Cloud with less reliability and much less data protection. I needed high compliance. Incentivized Helpful? Verified User Chose Salesforce Sales Cloud It was a no-brainer: Salesforce was the number 1 option. SF was by far the clear winner from the beginning, with the CEO having used it in a prior organization, his development knowledge, and knowing that it is the best product on the market, we only evaluated a second option … Incentivized Helpful? Sam Walker System Architect in Information Technology at Flowstore Systems Ltd. (Industrial Automation, 51-200 employees) Chose Salesforce Sales Cloud Hubspot isn't a huge amount cheaper and the customisability is a lot more limited. As a bespoke manufacturer, who is keen on efficiency, having a CRM we can really tailor to our needs makes a big difference. We also tried Prospectsofts CRM but this has very limited customisation … Incentivized Helpful? Naveen Gabrani Founder/CEO in Information Technology at Astrea IT Services Pvt Ltd (Computer Software, 51-200 employees) Chose Salesforce Sales Cloud Salesforce Sales Cloud is more flexible and can be customized based on business needs. Other CRMs typically do not provide ability to perform so much customizations. Also out of the box functionality of Salesforce Sales Cloud is extensive and can fulfill most needs of small … Incentivized Helpful? Daniel Cano Merizalde Head of sales in Sales at Yalo and Alpina (Online Media, 51-200 employees) Chose Salesforce Sales Cloud Costly, larger time to market / value time, difficult and complex to set up and customize. But if you want highly customizable CRM and don´t care about user experience within a super large company Salesforce does the job well and the costs could be optimized as a larger … Incentivized Helpful? Thiago Santo Regional Sales Manager in Sales at Zscaler (Information Technology & Services, 5001-10,000 employees) Chose Salesforce Sales Cloud In this case I listed two solutions (Clari and People.ai) complementary and one competitor. In my humble opinion Pipedrive is not competing for the same target market and SFDC is 100% consolidated in Enterprise segment as the only possible option for best in class companies … Incentivized Helpful? Ahmad Anggi Hakim Enterprise Sales Manager in Sales at NantiAja (Financial Services, 51-200 employees) Chose Salesforce Sales Cloud In my opinion, Salesforce is at the top of the tier regarding data management size. Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Salesforce Sales Cloud

Comparison of Sales Force Automation features of Salesforce Sales Cloud
Feature	Salesforce Sales Cloud 8.4 261 Ratings
Customer data management / contact management	9.3261 Ratings
Workflow management	8.3252 Ratings
Territory management	7.7204 Ratings
Opportunity management	8.7253 Ratings
Integration with email client (e.g., Outlook or Gmail)	8.7238 Ratings
Contract management	7.9209 Ratings
Quote & order management	7.7192 Ratings
Interaction tracking	8.8223 Ratings
Channel / partner relationship management	8.1184 Ratings

Comparison of Customer Service & Support features of Salesforce Sales Cloud
Feature	Salesforce Sales Cloud 7.9 99 Ratings
Case management	8.397 Ratings
Call center management	7.878 Ratings
Help desk management	7.482 Ratings

Comparison of Marketing Automation features of Salesforce Sales Cloud
Feature	Salesforce Sales Cloud 8.4 239 Ratings
Lead management	8.5234 Ratings
Email marketing	8.2201 Ratings

Comparison of CRM Project Management features of Salesforce Sales Cloud
Feature	Salesforce Sales Cloud 8.4 242 Ratings
Task management	8.9231 Ratings
Billing and invoicing management	7.774 Ratings
Reporting	8.6195 Ratings

Comparison of CRM Reporting & Analytics features of Salesforce Sales Cloud
Feature	Salesforce Sales Cloud 8.3 255 Ratings
Forecasting	8.1223 Ratings
Pipeline visualization	8.0242 Ratings
Customizable reports	8.8252 Ratings

Comparison of Customization features of Salesforce Sales Cloud
Feature	Salesforce Sales Cloud 8.7 246 Ratings
Custom fields	9.0244 Ratings
Custom objects	9.0233 Ratings
Scripting environment	8.2173 Ratings
API for custom integration	8.6203 Ratings

Comparison of Security features of Salesforce Sales Cloud
Feature	Salesforce Sales Cloud 8.9 247 Ratings
Single sign-on capability	8.9215 Ratings
Role-based user permissions	8.8219 Ratings

Comparison of Integrations with 3rd-party Software features of Salesforce Sales Cloud
Feature	Salesforce Sales Cloud 8.2 212 Ratings
Marketing automation	8.4208 Ratings
Compensation management	8.0142 Ratings

Comparison of Platform features of Salesforce Sales Cloud
Feature	Salesforce Sales Cloud 7.9 227 Ratings
Mobile access	7.9227 Ratings

User Ratings
	Salesforce Sales Cloud
Likelihood to Recommend	8.7 (392 ratings)
Likelihood to Renew	10.0 (58 ratings)
Usability	9.4 (121 ratings)
Availability	9.8 (27 ratings)
Performance	9.0 (18 ratings)
Support Rating	9.0 (92 ratings)
In-Person Training	7.9 (11 ratings)
Online Training	9.1 (15 ratings)
Implementation Rating	2.4 (18 ratings)
Configurability	10.0 (2 ratings)
Contract Terms and Pricing Model	8.8 (9 ratings)
Data Sharing and Collaboration	8.2 (5 ratings)
Data Sources	8.2 (5 ratings)
Product Scalability	8.7 (52 ratings)
Professional Services	9.3 (8 ratings)