1CRM vs. Zoho CRM
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 1CRM | Score8.8 out of 10 | N/A | 1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions. | $15 per month |
 Zoho CRM | Score8.7 out of 10 | N/A | Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module. | $14 per month |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | $14 /user/month | ||||||||||||||
| Additional Details | Try 1CRM free for 30 days, no credit card required | — | ||||||||||||||
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Integrations with 3rd-party Software |
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| Platform |
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| 1CRM | Zoho CRM | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.6 |
| Likelihood to Renew | - | 7.6 |
| Usability | 9.0 | 7.8 |
| Availability | - | 8.8 |
| Performance | - | 8.5 |
| Support Rating | 9.9 | 6.1 |
| In-Person Training | - | 8.0 |
| Online Training | - | 5.5 |
| Implementation Rating | - | 5.6 |
| Configurability | - | 5.1 |
| Contract Terms and Pricing Model | - | 9.5 |
| Ease of integration | - | 7.2 |
| Product Scalability | - | 5.7 |
| Professional Services | - | 8.3 |
| Vendor post-sale | - | 7.7 |
| Vendor pre-sale | - | 7.7 |