TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    [24]7 Assist

    Score9 out of 10
    N/A[24]7 Assist call center agent to best serve customers across digital and voice engagements. Assist includes three options: Digital Assist Assist Widget for CRM Active Share Digital Assist is a unified, AI-powered agent console for messaging apps and chat interactions. Assist Widget for CRM provides native and custom connectors to embed Digital Assist into your customer relationship management (CRM) and enterprise systems for a holistic view of…N/A
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    [24]7 Assist
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    [24]7 Assist
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
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    [24]7 Assist
    Considered Both Products
    [24]7.ai
    Chose [24]7 Assist
    [24]7 Assist offers better value for money & much higher level of customization as compared to other solutions. The AI feature works well & the integration with existing CRM is very smooth. Unified desktop interactions for chat & multiple channel messaging are very effective …
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    Would buy again
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    Delivers good value for the price
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    Happy with the feature set
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    Lived up to sales and marketing promises
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    Implementation went as expected
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    User Ratings
    [24]7 Assist
    Likelihood to Recommend
    9.0
    (1 ratings)