[24]7 Journey Analytics vs. MindTouch
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
![[24]7 Journey Analytics](https://media.trustradius.com/vendor-logos/0H/sR/CGZ9W0NOFMIV-180x180.JPEG) [24]7 Journey Analytics | Score10 out of 10 | N/A | [24]7 Journey Analytics is a journey discovery tool for simply exploring omnichannel customer journeys. It uses advanced path analytics for insights that aim to prove improve the customer experience (CX) and optimize service operations in three steps. | N/A |
 MindTouch | Score7 out of 10 | N/A | MindTouch is a customer experience management platform with content management and help authoring capabilities. Formerly known as MediaWiki, it is optimized for building knowledge bases for customer self-service and agent assistance purposes. | N/A |
| [24]7 Journey Analytics | MindTouch | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| [24]7 Journey Analytics | MindTouch | |
|---|---|---|
| Likelihood to Recommend | - | 7.6 |
| Likelihood to Renew | - | 8.8 |
| Usability | - | 7.5 |
| Performance | - | 8.0 |
| Support Rating | - | 7.8 |
| Online Training | - | 8.8 |
| Implementation Rating | - | 7.7 |
| Configurability | - | 5.0 |
| Ease of integration | - | 9.0 |
| Product Scalability | - | 1.4 |
| Vendor post-sale | - | 9.3 |