360 CTI vs. ServiceTitan
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 360 CTI | N/A | N/A | 360 CTI is a Salesforce-native telephony solution for call management and customer engagement. Integrated within Salesforce, 360 CTI empowers sales, service, and marketing teams with features like click-to-dial, call automation, intelligent call routing, real-time analytics, voice broadcast, automated live AI call transcript, and sentiment analysis. It offers various features to streamline call handling, including an AI voice bot for automated outbound calls of newly… | N/A |
 ServiceTitan | Score5.5 out of 10 | N/A | ServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual… | $125 per technician/per month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
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| 360 CTI | ServiceTitan | |
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| Likelihood to Recommend | - | 3.5 |
| Usability | - | 4.1 |