360 Degree Feedback vs. Workday Peakon Employee Voice

As a 360 assessment it rates very well when compared to our previous vendor. 360-Degree Feedback is more affordable so it allows departments to avail themselves of the opportunity to help their team members learn more about themselves, which would have been cost-prohibitive with our previous vendor. The support department has been FANTASTIC! Quick responses on all any small issues and easy to work with for customizing templates. The system allows us to add rater groups and increase the group sizes easily.

Peakon is a very simple way to get valuable feedback about your company. For very very small teams, it would be difficult to keep the results anonymous even though Peakon aggregates responses for small teams. Aside from that, it's difficult to think of a company that wouldn't benefit from such a quick, clean survey every few weeks. Especially in large companies, where leadership can start to get separated from the levels below, this sort of feedback is critical.

Incentivized

• EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
• Filled our request for customization and were easy to work with.
• Excellent on-line training videos

• Peakon looks beautiful and feels very light, which is comforting when you're (potentially) giving negative feedback and feel anxious. The emails are friendly and the survey is super clean.
• The surveys are very easy to navigate. You can answer as many or as few questions as you like, skipping forward and backward, and choosing to provide comments when you want. It's low pressure and feels flexible.
• The HR department is able to respond to your comments. You can then have a back and forth conversation while remaining anonymous. This really helps employees further explain and contextualize their survey comments without identifying themselves personally.

Incentivized

• EchoSpan's 360s are completely customizable, so content improvements are up to the user

• The only major issue is the integrations factor. I wish there was more integrations work from HRMS core systems or even other dashboard solutions.

Incentivized

I have used Echospan for over 8 years, and they have provided a consistent high level of customer service. I have recommended Echospan to many other clients and colleagues, and they have all been happy as well. I recommend Echospan to any size organization without any reservations

The system is easy to use, the Echospan support is fantastic and the cost is very competitive.

I've seen or used several of the other 360 tools. EchoSpan is better in nearly every way. It is more customizable. It can be administered completely by someone internally, so no need to request someone to set up a 360 - you can just do it yourself. Competency library is great, and you can create others if you want to. Reports are easy to interpret. Very good customer service

Peakon is about the same price but provides much more of a CRM-like feature than Culture Amp. While both solutions have a robust survey tool, the requirements are much greater. Peakon has better dashboards, more intuitive ways of surfacing the important issues, and the ability to communicate with employees after they respond or provide comments is a game-changer. I also think Peakon's focus on how they can use the data they have available and brought back into the product for features like attrition predictor, makes Peakon a strategic tool for future planning versus a past indicator of employee engagement.

Incentivized

• Improved awareness of employee strengths and weaknesses

• When we moved to WFH due to COVID, we use Peakon a regular basis to understand what employees are thinking. We lost the serendipity of talking to people during chance encounters in the office, Peakon has replaced those conversations.
• We saw an incredible year in spite of COVID, while there are so many internal and external factors contributing to that success, we can see that having engaged and happy employees has an impact on our business. We also see what happens when they are not engaged or happy.

Incentivized