360 SMS App vs. Freshdesk Omni
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 360 SMS App | Score9 out of 10 | N/A | 360 SMS App is a one-stop texting solution for the Salesforce platform users. It is developed by the 360 Degree Cloud Technologies company that is a Salesforce registered consulting partner and deals in all the services and solutions related to Salesforce. It is specially developed to solve all the requirements related to SMS, businesses can easily interact with clients in a simple and effective way by integrating it in Salesforce and the setup includes only a few clicks to implement it. | N/A |
 Freshdesk Omni | Score9.5 out of 10 | N/A | Freshdesk Omni is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future. | $35 per month per agent |
| 360 SMS App | Freshdesk Omni | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| 360 SMS App | Freshdesk Omni | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Incident and problem management |
| |||||||||||||||||||
| Self Help Community |
| |||||||||||||||||||
| Multi-Channel Help |
| |||||||||||||||||||
| 360 SMS App | Freshdesk Omni | |
|---|---|---|
| Likelihood to Recommend | - | 7.3 |
| Usability | - | 8.2 |