360 SMS App vs. Tidio

360 SMS App

Tidio

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
360 SMS App	Score 8.9 out of 10	N/A	360 SMS App is a one-stop texting solution for the Salesforce platform users. It is developed by the 360 Degree Cloud Technologies company that is a Salesforce registered consulting partner and deals in all the services and solutions related to Salesforce. It is specially developed to solve all the requirements related to SMS, businesses can easily interact with clients in a simple and effective way by integrating it in Salesforce and the setup includes only a few clicks to implement it.	N/A
Tidio	Score 8.6 out of 10	N/A	Tidio is a live chat app powered by a chatbot and that comes with mailing features.	$0 life time

Pricing

360 SMS App

Tidio

Editions & Modules

No answers on this topic

Free: $0
life time
Starter: $29
per month
Growth: $59
per month
Plus: $749
per month
Premium: $2999
per month

Offerings

Pricing Offerings
360 SMS App	Tidio
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

—

All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.

More Pricing Information

Community Pulse
	360 SMS App	Tidio
Considered Both Products	360 SMS App No answer on this topic	Tidio TH Taylor Hicks Creative Strategist Chose Tidio While HubSpot focuses on all marketing/sales/lead gen efforts, Tidio is a more specialized product. Incentivized Helpful? JR Jonathan Rockett Sales, Marketing & Business Development Chose Tidio Freshworks CRM (formerly Freshsales), tawk.to and Zendesk Talk Incentivized Helpful?

Features

360 SMS App

Tidio

Chat Analytics and Reports

Comparison of Chat Analytics and Reports features of Product A and Product B
	360 SMS App - Ratings	Tidio 7.0 Ratings 17% below category average
Chat history and transcripts	00 Ratings	7.00 Ratings
Chat reporting	00 Ratings	7.00 Ratings
Chat and web analytics	00 Ratings	7.00 Ratings

Best Alternatives
	360 SMS App	Tidio
Small Businesses	Front Score 7.1 out of 10	Front Score 7.1 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	360 SMS App	Tidio
Likelihood to Recommend	- (0 ratings)	9.0 (0 ratings)

User Testimonials
	360 SMS App	Tidio
Likelihood to Recommend	No answers on this topic	It's extremely easy to install and set up. The visual customization is thorough (brand colors etc.). There is lots of help documentation. There is an iOS and Android app for users on the go and built in integrations with CRMs as well as other third-party applications, along with a Zapier API which can connect to virtually any other third-party application. Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review
Pros	No answers on this topic	Very intuitive interface and management. Scalable plans that don't require me to purchase features I don't need. Super simple chat bot administration. Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review
Cons	No answers on this topic	Unable to ban visitors by site referrer (spam sites) Chatbot conditional logic could be a bit simpler/cleaner Occasional issues with the desktop app (in browser never gives us trouble though) Incentivized Taylor Hicks Creative Strategist Read full review
Alternatives Considered	No answers on this topic	While HubSpot focuses on all marketing/sales/lead gen efforts, Tidio is a more specialized product. Incentivized Taylor Hicks Creative Strategist Read full review
Return on Investment	No answers on this topic	Helped us get new deals from site visitors Helped us get renewals from current clients Incentivized Taylor Hicks Creative Strategist Read full review
ScreenShots	360 SMS App Screenshots	Tidio Screenshots