365Ticketing vs. Agiloft Service Desk (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 365Ticketing | Score7 out of 10 | Mid-Size Companies (51-1,000 employees) | 365Ticketing is a versatile SaaS ticketing system that can be used as help desk software, issue tracking software or as incident management software. According to the vendor, key benefits include: - Automatic ticket assignment to the authorized technicians based on workload balancing - Automatic deadline calculation based on the technicians’ work schedule - Meeting SLAs due to sending alerts and notifications when deadlines are approaching - Improved communication with… | $17 user/month |
 Agiloft Service Desk (discontinued) | Score9 out of 10 | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite included an Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and ITIL/ITSM capability. The product is no longer available. | $65 per month |
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
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| 365Ticketing | Agiloft Service Desk (discontinued) | |
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| Likelihood to Recommend | - | 10.0 |
| Likelihood to Renew | - | 8.9 |
| Usability | - | 7.3 |
| Availability | - | 8.6 |
| Support Rating | - | 9.1 |