365Ticketing vs. Gist
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 365Ticketing | Score7 out of 10 | Mid-Size Companies (51-1,000 employees) | 365Ticketing is a versatile SaaS ticketing system that can be used as help desk software, issue tracking software or as incident management software. According to the vendor, key benefits include: - Automatic ticket assignment to the authorized technicians based on workload balancing - Automatic deadline calculation based on the technicians’ work schedule - Meeting SLAs due to sending alerts and notifications when deadlines are approaching - Improved communication with… | $17 user/month |
 Gist | Score9.5 out of 10 | N/A | Gist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more. | $29 per month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Likelihood to Recommend | - | 9.5 |
| Likelihood to Renew | - | 8.2 |
| Usability | - | 6.7 |
| Support Rating | - | 8.6 |