Gist

Gist

115 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Gist	Score9.5 out of 10	N/A	Gist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more.	$29 per month

Pricing

Gist

Professional: $29.00
per month
Premium: $99.00
per month

Pricing Offerings
Gist
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No

No setup fee

—

Community Pulse
Key User Insights
	Gist
Considered Both Products	Gist Shade Odeinde Founder at Peacock Virtual Events (Events Services, 1-10 employees) Chose Gist Gist is a much more robust software with a variety of marketing tools in its arsenal. Things like website tracking is also extremely robust and it has many more features. The ease of setup is also more enjoyable and intuitive in Gist so the overall result is that you can learn … Incentivized Helpful? Dakotah Intriglia Co-Founder in Product Management at ESTUS Digital (Marketing & Advertising, 1-10 employees) Chose Gist Gist is much more affordable, but intercom is a better product. I recommend going for Gist to begin, and then migrating if you need more. Incentivized Helpful? Deyan Kanev Digital Marketing Specialist in Marketing at Satirik Foundation (Online Media, 1-10 employees) Chose Gist Gist is more refined and its tools are very well integrated overall. However, its pricing is on the expensive side and this doesn't really help it stand-out. HubSpot has significantly more generous Free plan, while Dashly offers many of the Premium Gist tools at a fairer price, … Incentivized Helpful? Stefan Glumpler COO (Chief Operations Officer) at ScubaClick (Leisure, Travel & Tourism, 1-10 employees) Chose Gist Best value for money along with a great set of features. Incentivized Helpful? Verified User Chose Gist My main use for Gist is live chat. I personally find their live chat to be one of the best, and their mobile app to be invaluable for small businesses on the go. I can receive and response to messages wherever I am, which is imperative for my use case. Incentivized Helpful? Prarin Lekuthai CEO (Chief Executive Officer) in Corporate at Cenixoft (Program Development, 11-50 employees) Chose Gist All-in-one bundle with a good price. Incentivized Helpful? João Paulo Beluca Founder in Corporate at Gipo (Computer Software, 1-10 employees) Chose Gist Intercom increases its price on a monthly basis. Besides they don't offer some features as Gist, specially about on forms. We think Gist is targeted to SMB companies, differentially from Intercom that seems to be appropriate for larger companies. One main difference between then … Incentivized Helpful? Verified User Chose Gist [N/A] Incentivized Helpful? Verified User Chose Gist Gist is only a few years old, so it lacks some of the features of Drip and ActiveCampaign, but I believe they will get there. Incentivized Helpful? Verified User Chose Gist Hubspot and Salesforce are great and powerful, they are just so much more expensive than what I need. Incentivized Helpful? Jonathan Teixeira Co-Founder in Corporate at WalletWin (E-Learning, 1-10 employees) Chose Gist We went with Gist because it had the features we needed at a price we liked. The feature list has grown over time, which is really appreciated. We joined Gist a long time ago (it was still called ConvertFox back then) and have been happy customers for a long time. Happy with … Incentivized Helpful? Michael Storzieri CEO (Chief Executive Officer) in Marketing at Doctor Micro Custom Web Solutions (Marketing & Advertising, 1-10 employees) Chose Gist Gist is much more than a basic mailing list system with chatbot integration and automation that connects you to your prospects in real-time live from your website. Administering your contacts on Gist is much easier with less hassle. And Gist can integrate with most of the major … Incentivized Helpful? Christopher Maselli Ghostwriter and Web Designer in Professional Services at Writing Momentum (Publishing, 1-10 employees) Chose Gist Gist is slightly slower than ActiveCampaign but MUCH easier to use than Mailchimp. Overall, you can't beat the bang for the buck you get with Gist. And its messenger bot is the best I've used, it works on not only our main site but also our subdomains, kicking the competition … Incentivized Helpful? Verified User Chose Gist We've used Dashly and Tawk.to. Gist looks better than Tawk and that's the reason we switched from Tawk to Gist. But the feature that puts Gist above Dashly is the ability to collect user names and emails before they start the chat automatically. It is important for our business … Incentivized Helpful? Austin Dwight Creaitve Director in Marketing at 981 Media (Marketing & Advertising, 1-10 employees) Chose Gist They both seem to have parity with each other with each having their own small advantages. I went with Gist because it was more affordable. Infusionsoft customer for almost 5 years and it seemed I was always working more on getting it to work instead of getting work done. Gist … Incentivized Helpful? Alvaro Asprilla CEO at Edunova Colombia SAS (E-Learning, 1-10 employees) Chose Gist Gist is better because easy of use and pricing. Hands down. It has an unbeatable cost-benefit ratio. Customer service has been with us since we started using it. That's great. For us, shortcomings such as no CRM are manageable. We like its front end appearance and customization … Incentivized Helpful? David Harvey Director in Corporate at Inspired To Hired Education Ltd (Professional Training & Coaching, 1-10 employees) Chose Gist Gist is my first email and chat multi-purpose automated SAAS tool so can't really comment on others I've tried. They came recommended to me by an entrepreneurial group I am a member of. Anecdotally I evaluated it against ActiveCampaign and Mailchimp and it was far better in … Incentivized Helpful? Adrian Fernandez VP of Digital Content in Marketing at Quikfillrx (Tobacco, 51-200 employees) Chose Gist Gist costs less than Live Chat app. Incentivized Helpful? Michael O'Brien CEO (Chief Executive Officer) in Engineering at SenseDeep (Computer Software, 11-50 employees) Chose Gist Gist a more integrated and unified product for Sass companies. Some competitors don't have strong chat + email automation + help desk. Other competitors have the features, but they are not well integrated. Gist has integrated complete customer contact with a very finished … Incentivized Helpful? Daniele Renda CEO (Chief Executive Officer) in Information Technology at Optix (Computer Software, 1-10 employees) Chose Gist Gist is much more complete than other tools like Crisp, Customerly, etc, at a cheaper price. The perfect deal for your business. Incentivized Helpful? Phillip Roru Founder in Information Technology at CreaTuWebsite (Internet, 1-10 employees) Chose Gist Having a support ticket system is good and will help you resolve issues but, having an all-in-one tool that can let you not only resolve an issue but also to go above and beyond with customer support that later on translates into sales is priceless. That is the kind of tool … Incentivized Helpful? Donald Chan Founder, Head of Business in Marketing at IMPACT! Brand Communications (Marketing & Advertising, 1-10 employees) Chose Gist Haven't really used other apps, so no point of comparison. Incentivized Helpful? Kejda Gjermani founder in Marketing at THYSK (Cosmetics, 1-10 employees) Chose Gist You can do everything you can with AC or Mailchimp (minus dynamic cart recovery for ecom) at a fraction of the cost, and you can do MORE -- better integration with FB ads than Mailchimp, more powerful workflows, unified inboxes, live chat and chatbot, etc. It's just a more … Incentivized Helpful? Michael Kwan Founder & CEO at pixl.my (Marketing & Advertising, 1-10 employees) Chose Gist I have a lifetime deal with Gist so I may be a bit biased, but Gist is quite easy to use and has a free tier so it's worth a serious look compared to the other players on the market. Personal preference does play a big role in your final decision, as feature-wise, Gist has most … Incentivized Helpful? Verified User Chose Gist Intercom was pricy and less user-friendly in comparison to Gist. It did have a broader range of features that we could use in our plan. However, we didn't see any return of investment in having many features to choose from if the price was too high for what was being offered at … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Gist

Comparison of Chat Analytics and Reports features of Gist
Feature	Gist 8.9 2 Ratings
Chat history and transcripts	8.92 Ratings
Chat reporting	8.92 Ratings
Chat and web analytics	8.92 Ratings

User Ratings
	Gist
Likelihood to Recommend	9.5 (112 ratings)
Likelihood to Renew	8.2 (2 ratings)
Usability	6.7 (4 ratings)
Support Rating	8.6 (9 ratings)