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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    3CLogic

    Score9.3 out of 10
    N/A3CLogic supports customer and employee experiences with its Cloud Contact Center and Voice AI capabilities purpose-built to enhance CRM and Customer Service Management platforms.N/A

    Aircall

    Score7.3 out of 10
    N/AAircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes.

    $30

    per user/per month

    Pricing
    3CLogicAircall
    Editions & Modules
    No answers on this topic
    Essentials
    $30
    per user/per month
    Professional
    $50
    per user/per month
    Custom
    Contact sales team
    Offerings
    Pricing Offerings
    3CLogicAircall
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    3CLogicAircall
    Contact Center Software
    Comparison of Contact Center Software features of 3CLogic and Aircall
    Feature
    3CLogic
    8.8
    1 Ratings
    Aircall
    -
    Ratings
    Agent dashboard10.01 Ratings00 Ratings
    Validate callers9.01 Ratings00 Ratings
    Outbound response10.01 Ratings00 Ratings
    Call forwarding9.01 Ratings00 Ratings
    Click-to-call (CTC)8.01 Ratings00 Ratings
    Warm transfer9.01 Ratings00 Ratings
    Predictive dialing8.01 Ratings00 Ratings
    Interactive voice response8.01 Ratings00 Ratings
    REST APIs9.01 Ratings00 Ratings
    Call scripts9.01 Ratings00 Ratings
    Call tracking10.01 Ratings00 Ratings
    Multichannel integration8.01 Ratings00 Ratings
    CRM software integration8.01 Ratings00 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of 3CLogic and Aircall
    Feature
    3CLogic
    9.6
    1 Ratings
    Aircall
    -
    Ratings
    Inbound call routing9.01 Ratings00 Ratings
    Omnichannel inbound routing9.01 Ratings00 Ratings
    Recording8.01 Ratings00 Ratings
    Quality management10.01 Ratings00 Ratings
    Call analytics10.01 Ratings00 Ratings
    Historical reporting10.01 Ratings00 Ratings
    Live reporting10.01 Ratings00 Ratings
    Customer surveys10.01 Ratings00 Ratings
    Customer interaction analytics10.01 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of 3CLogic and Aircall
    Feature
    3CLogic
    -
    Ratings
    Aircall
    7.4
    27 Ratings
    Hosted PBX00 Ratings8.01 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.719 Ratings
    User templates00 Ratings5.01 Ratings
    Call reports00 Ratings7.524 Ratings
    Directory of employee names00 Ratings8.023 Ratings
    Call Management
    Comparison of Call Management features of 3CLogic and Aircall
    Feature
    3CLogic
    -
    Ratings
    Aircall
    7.1
    30 Ratings
    Answering rules00 Ratings8.929 Ratings
    Call recording00 Ratings9.027 Ratings
    Call park00 Ratings4.01 Ratings
    Call screening00 Ratings7.823 Ratings
    Message alerts00 Ratings6.025 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of 3CLogic and Aircall
    Feature
    3CLogic
    -
    Ratings
    Aircall
    5.7
    19 Ratings
    Audio conferencing00 Ratings5.719 Ratings
    Mobile apps
    Comparison of Mobile apps features of 3CLogic and Aircall
    Feature
    3CLogic
    -
    Ratings
    Aircall
    7.9
    28 Ratings
    Mobile app for iOS00 Ratings7.922 Ratings
    Mobile app for Android00 Ratings7.818 Ratings
    User Ratings
    3CLogicAircall
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.6
    (31 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.8
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (2 ratings)