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3CX vs. Lifesize CxEngage

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    3CX

    Score8.6 out of 10
    N/ACyprus based company 3CX offers an IP PBX phone system.

    $1.08

    per user/per month

    Lifesize CxEngage

    Score7.8 out of 10
    N/ACxEngage is a cloud contact center solution designed to meet users' needs and work in their environment. Unlike monolithic architectures and on-premises solutions, CxEngage is a ‘born-in-the-cloud’ platform to deliver unified visibility across voice, video, and digital channels. CxEngage is designed to just work anywhere, and to be implemented in a few days or weeks.

    $85

    per month per user

    Pricing
    3CXLifesize CxEngage
    Editions & Modules
    Pro
    $1.08
    per user/per month
    Enterprise
    $1.31
    per user/per month
    Standard
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    3CXLifesize CxEngage
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalOptional
    Additional DetailsPrice displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.
    More Pricing Information
    Features
    3CXLifesize CxEngage
    Contact Center Software
    Comparison of Contact Center Software features of 3CX and Lifesize CxEngage
    Feature
    3CX
    -
    Ratings
    Lifesize CxEngage
    6.9
    2 Ratings
    Agent dashboard00 Ratings7.31 Ratings
    Outbound response00 Ratings7.31 Ratings
    Call forwarding00 Ratings6.41 Ratings
    Interactive voice response00 Ratings7.31 Ratings
    REST APIs00 Ratings6.41 Ratings
    Call tracking00 Ratings7.72 Ratings
    Multichannel integration00 Ratings6.32 Ratings
    CRM software integration00 Ratings6.41 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of 3CX and Lifesize CxEngage
    Feature
    3CX
    -
    Ratings
    Lifesize CxEngage
    7.0
    2 Ratings
    Inbound call routing00 Ratings7.32 Ratings
    Recording00 Ratings8.62 Ratings
    Call analytics00 Ratings6.82 Ratings
    Historical reporting00 Ratings5.92 Ratings
    Live reporting00 Ratings6.42 Ratings
    Customer interaction analytics00 Ratings7.31 Ratings
    User Ratings
    3CXLifesize CxEngage
    Likelihood to Recommend
    7.4
    (14 ratings)
    7.7
    (2 ratings)
    Support Rating
    5.4
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (2 ratings)