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4me.com vs. Datto Autotask PSA

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    4me.com

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Next-Generation Enterprise Service Management Built for the world’s most demanding enterprises. 4me® combines ITSM with ESM and SIAM capabilities making it possible for all internal departments, such as IT, HR and Facilities, to work seamlessly with each other, as well as with external managed service providers. The vendor describes…

    $0

    per user per month

    Autotask PSA

    Score8.9 out of 10
    N/AAutotask PSA is designed as a complete IT Business Management Platform for MSPs, now from Datto (resulting from the Autotask merger with Datto in 2017).N/A
    Pricing
    4me.comAutotask PSA
    Editions & Modules
    4me.com Freemium
    $0
    per user per month
    4me Premium
    on Request
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    4me.comAutotask PSA
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Features
    4me.comAutotask PSA
    Incident and problem management
    Comparison of Incident and problem management features of 4me.com and Datto Autotask PSA
    Feature
    4me.com
    8.7
    1 Ratings
    Datto Autotask PSA
    -
    Ratings
    Organize and prioritize service tickets10.01 Ratings00 Ratings
    Expert directory9.01 Ratings00 Ratings
    Service restoration6.01 Ratings00 Ratings
    Self-service tools10.01 Ratings00 Ratings
    Subscription-based notifications9.01 Ratings00 Ratings
    ITSM collaboration and documentation10.01 Ratings00 Ratings
    ITSM reports and dashboards7.01 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of 4me.com and Datto Autotask PSA
    Feature
    4me.com
    8.3
    1 Ratings
    Datto Autotask PSA
    -
    Ratings
    Configuration mangement8.01 Ratings00 Ratings
    Asset management dashboard10.01 Ratings00 Ratings
    Policy and contract enforcement7.01 Ratings00 Ratings
    Change management
    Comparison of Change management features of 4me.com and Datto Autotask PSA
    Feature
    4me.com
    10.0
    1 Ratings
    Datto Autotask PSA
    -
    Ratings
    Change requests repository10.01 Ratings00 Ratings
    Change calendar10.01 Ratings00 Ratings
    Service-level management10.01 Ratings00 Ratings
    User Ratings
    4me.comAutotask PSA
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (30 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.4
    (4 ratings)