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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    4me.com

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Next-Generation Enterprise Service Management Built for the world’s most demanding enterprises. 4me® combines ITSM with ESM and SIAM capabilities making it possible for all internal departments, such as IT, HR and Facilities, to work seamlessly with each other, as well as with external managed service providers. The vendor describes…

    $0

    per user per month

    HaloITSM

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    HaloITSM provides ITIL aligned help desk software that can be installed on premise or in the cloud. Boasting over 25 years of experience, HaloITSM has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include: Incident Management, Problem Management, Change Management, Asset Management, Service Catalogue, Telephony Integration, as well as the best of breed mobile apps. The vendor describes the following five differentiators: 1.…

    $49

    per month per user

    Pricing
    4me.comHaloITSM
    Editions & Modules
    4me.com Freemium
    $0
    per user per month
    4me Premium
    on Request
    per month per user
    On Premise
    $49
    per month per user
    Cloud
    $49
    per month per user
    Offerings
    Pricing Offerings
    4me.comHaloITSM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details—There is 15% discount for all charities, educational institutions and non-profit organisations.
    More Pricing Information
    Features
    4me.comHaloITSM
    Incident and problem management
    Comparison of Incident and problem management features of 4me.com and HaloITSM
    Feature
    4me.com
    8.7
    1 Ratings
    HaloITSM
    8.4
    12 Ratings
    Organize and prioritize service tickets10.01 Ratings8.612 Ratings
    Expert directory9.01 Ratings8.58 Ratings
    Service restoration6.01 Ratings8.77 Ratings
    Self-service tools10.01 Ratings8.611 Ratings
    Subscription-based notifications9.01 Ratings8.612 Ratings
    ITSM collaboration and documentation10.01 Ratings8.39 Ratings
    ITSM reports and dashboards7.01 Ratings7.712 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of 4me.com and HaloITSM
    Feature
    4me.com
    8.3
    1 Ratings
    HaloITSM
    7.9
    10 Ratings
    Configuration mangement8.01 Ratings8.07 Ratings
    Asset management dashboard10.01 Ratings7.77 Ratings
    Policy and contract enforcement7.01 Ratings8.05 Ratings
    Change management
    Comparison of Change management features of 4me.com and HaloITSM
    Feature
    4me.com
    10.0
    1 Ratings
    HaloITSM
    8.8
    9 Ratings
    Change requests repository10.01 Ratings8.79 Ratings
    Change calendar10.01 Ratings8.77 Ratings
    Service-level management10.01 Ratings9.08 Ratings
    User Ratings
    4me.comHaloITSM
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (12 ratings)
    Usability
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (1 ratings)