4me.com vs. Ivanti Neurons for ITSM
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 4me.com | Score10 out of 10 | Mid-Size Companies (51-1,000 employees) | Next-Generation Enterprise Service Management Built for the world’s most demanding enterprises. 4me® combines ITSM with ESM and SIAM capabilities making it possible for all internal departments, such as IT, HR and Facilities, to work seamlessly with each other, as well as with external managed service providers. The vendor describes… | $0 per user per month |
 Ivanti Neurons for ITSM | Score4.5 out of 10 | N/A | Ivanti Neurons for ITSM offers the flexibility to deploy in the cloud, on-premises or a hybrid combination. It replaces the Ivanti Service Manager, powered by Heat. | N/A |
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| Editions & Modules |
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| Entry-level Setup Fee | Optional | Required | ||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| 4me.com | Ivanti Neurons for ITSM | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 9.6 |
| Likelihood to Renew | - | 9.9 |
| Usability | 10.0 | 7.8 |
| Support Rating | - | 9.0 |
| Contract Terms and Pricing Model | - | 8.5 |
| Professional Services | - | 8.0 |